Kissaten 🧋

Saw many people carrying Kissaten drinks on the day I visited London, thought I should also try something new. Bubble tea is originally from Taiwan, but looks like the drinks from this shop have been mixed with Japanese flavours? It’s interesting to order your own drinks with a machine, however it could take longer time to order your tailored drinks when you are not familiar with the machine. Would be great they can also have a staff to take customers’ orders at the same time. I ordered the Blend milk tea, not bad, but it tasted that they used coffee mate or milk powder to make the drink, with this price, they should at least use fresh milk to make the drinks. Overall, it’s interesting to try it but it’s overpriced(The most expensive bubble tea drink I’ve ever had in my whole life.),not worth visiting again.

I came in Kissaten for first time and there self service to order the drink and makeup separate. I was confused when I use self order that it didn't go back to drink menu. The Customer told me to use another machine that it's for makeup. I decided to pick Warm Strawberry Milk Tea with pudding that I would love to drinking it. 9.5/10 I highly recommend to try this bubble tea!

finally found my favourite milk tea store in london! (or actually everywhere) whilst on the slightly more expensive side, the honey tapioca at kissaten is unmatched. the texture is perfect and the taste is the perfect sweetness also. i came here twice in 2 days and got the honey green tea (0 sugar) both times as it was that good! i have also tried the earl grey milk tea which is also pretty good, as well as the honey milk tea (personally i prefer honey green > milk) it’s super easy to order from the screens and is perfect for people who don’t like interacting with real humans as the only time there is human contact is when you pick up your order. kissaten truly never misses and i would be willing to travel extended distances just to get boba from here

There was only one order machine working but lots of staffs inside making the drinks, people were queuing outside while it was super cold and windy. I ordered the Special Blend Milk Tea without any topping, it costs £ 5.85, which is obviously overpriced. The milk tea tasted normal, wasn’t worth the price at all. The staffs were chatting, laughing, and there was a girl came in to chat with the staffs and took the drinks, it seems like she works here or something but she was SUPER LOUD AND NOISY when she talked to the staffs. Really unpleasant experience, would not go again or recommend to friends.

My new favourite! I wasn't sure if it was different than any of the other Boba/Milk tea places but it so is. We had the Genmaicha and the normal matcha boba tea and they were amazing. They have honey white boba and it's delicious. And the best think about is that all their milk is dairy and lactose free! There is always a queue but really worth the wait.

Wanted to visit this place as my main stop in London and so happy I did! I find Rose Milk tea harder to find in some shops but I really like how the screens are there for everyone to see & customize their own order. Went on Saturday so it was busy but even still we did not wait long for our order! The boba was nice and would certainly recommend. *Pic is of the Rose Milk tea with cream foam, but I took the label off by accident so just trying to show the logo :)

Staff seem nice, menu is big & creative, drinks are generally good, but the sweetness & ordering could be confusing for first-timers. Sweetness: their recommended level varies across drinks and there are notes for how to change it depending on what toppings you get and so on but it feels too complicated & unpredictable. For e.g. 10% was recommended for the matcha & strawberry milk tea which turned out way too sweet and tasted like matcha mixed with jam, the sweetness of the tapioca just took it too far and made it a bit sickly unfortunately. Also tried the mango green tea, which was good but again a bit too sweet at the recommended level, which makes me question what 50% tastes like (at other places that's half sweetness). A bit confusing because you would assume 10% should not be sweet at all - I feel like customers shouldn't have to do any guesswork. Ordering: other reviews have already said it but it's a bit confusing for first-times - the only way to look through drinks if you don't know beforehand is doing this at one of the two iPads where you order and wait for your drink, whereas you can do the thinking on the side at other places...

Order from machine service only. Their honey boba is lovely, we love the Matcha Cheese Genmaicha. Very fast service too.