Kitchen District

I am extremely disappointed with my recent buffet experience at the Hyatt Regency Gurgaon. It was nowhere close to the standards expected from a five-star property and felt like a complete waste of money. Firstly, it was shocking to see that there was not even a single chicken dish in the Indian main course. Many guests do not eat fish or mutton, so what exactly were they expected to eat? This clearly reflects poor menu planning and obvious cost-cutting. Secondly, the food was being served cold. Serving cold food in a premium buffet is absolutely unacceptable and shows a lack of basic quality control and guest consideration. The overall spread was extremely limited, with very few options compared to what is normally expected at Hyatt. The buffet felt cheap, poorly managed, and not worth the high price being charged. This experience has completely broken my trust in the Hyatt brand. When guests pay a premium amount, they expect premium quality, variety, and service, none of which were delivered. I would strongly request the management to look into this matter seriously and provide an explanation and appropriate resolution, as this experience was highly disappointing and unacceptable. Table number 52 18th feb dinner

The Sunday lunch buffet is spread over large area, offering salad bar, chaat counter, continental spread, oriental and Indian spreads and ofcourse dessert counter. Soft beverages are part of the buffet including tea and coffee at tge end. The choice is very decent and dishes were well prepared.

Ordered food from Swiggy, it was delay 1.5 hour from the hotel and I was in continuously touch with swingy guy but there was no response from the hotel. After some time they switched off the phone. After waiting 1.5 hr I personally visited the hotel The hotel guys misbehave for asking the same. Third class service, vahaiyaat peoples

If your breakfast is included, its fine. However, the buffet costs INR3000+27.5%tax for lunch and dinner time. Too much for what they offer. I didn't want buffet because I wasn't so hungry and ordered an English breakfast tea and a cheese cake. Still paid INR1200 including the tax. Additionally, each took 15-20 minutes: To get the menu, To get the tea and the cake To get the bill To get the change

I’ve been looking forward to trying buffet at kitchen district for a while now, hence visited, the food was ok but service was really great. I Would recommend: chat at their live chat counter, also Pizza. Main course Buffet has less variety and food is above average, but not utterly delicious. The open kitchen adds to the excitement, allowing you to watch the chefs in action. Pastas, Pizzas & Chinese, & Thai had live counters, sadly Asian counter wasn’t working the day we visited. While it can get a bit noisy, the overall experience is fantastic for those who like it lively. The architecture is modern day but more contemporary with appropriate lighting which adds to its charm.

Had my breakfast today at this place which was bookmarked for a very long time. Having located right near the toll, the place is easily approachable to residents of new Gurgaon. Coming to be the ambience and service --both are excellent, the place is nicely done and the hospitality is very nice. The food options are many - Japanese, English and Indian. The food can be called descent, but the place fails to deliver the wow factor. Try once and be done with it type of place really.

We booked a staycation in the Hyatt Regency and ate our meals at The Kitchen District. All the staff are extremely courteous and we felt very well looked after. The food is super-delicious. Breakfast has a large spread. The chef sent us complimentary plates of chaat, and those were very good too. Miss Joli and Mr. Abhishek Rawat went out of their way to help celebrate my mother’s 72nd birthday, and make it special for her. Will definitely visit again! Thank you for being so hospitable.

The exceptional food and outstanding hospitality provided by Shubham and Aryan at Kitchen District- Hyatt Regency made my husband’s birthday truly unforgettable. Their thoughtful gestures and special treatment added a perfect touch to the celebration.