Coty S.
Yelp
I had a great stay here (4 nights) at the Metro and would definitely stay here again. I have stayed at some really bad places in my hotel experience, traveling for business with a company that likes to save money. My room was actually quite large compared to the Hampton Inn next door, where I normally stay. My room size was a King, I believe, and I could not tell if it was a newly renovated room or one of the older rooms. The bathroom had some wear and tear, but overall it was fine.
The toilet is old and the chain broke during my stay, and the soap holder in the shower was crooked, so it could not hold soap. At least there as hot water, right? The window in the bathroom is very transparent, so I found myself taking showers with the light off or jumping quickly from the shower to behind the door. I do not think that other people noticed how transparent the window was, because you could see way too much if you looked out the window at other rooms across the way. The room closet was big, and the bathroom toiletries provided were very nice.
During my hotel stays, I like to leave the DND tag on the door, so that the ladies do not clean the room everyday. I find that all they do is make the bed, give me more towels than I need and go through my stuff. Where, here that is not an option. Even if the tag is on the door, they will bust into your room to "clean" it. Even woke me up from taking a nap to do so. So the sign on the door does not work here.
Another complaint of mine is that there are no electrical outlets near the desk, so I had to set up my laptop on the floor across the room, not able to use it on the desk. This was also the case with my i-phone, which did not fit into the docking station right next to the bed. That was across the room on the floor as well, with the laptop. You cannot surf the channels easily on the TV and there are two remotes, one to turn the TV on and one to change channels. Unless you memorize the channels, because they do not provide you with a list, you will surf down only. You cannot surf channels up, so after you have cycled through channels you can only surf down in number again, which was time consuming and often I was too tired at night to deal with it.
My key stayed magnetized the whole time, even though I kept it in my wallet the whole time. Internet is complimentary and the password only cycles once a month, which is great. At some of the other hotels nearby, it changes every night at midnight, so you have to call downstairs every morning for the new pass code (annoying). There was a mini fridge in my room, which was a lifesaver at times. I wish that there was a microwave for guests to use I the dining room, that would have helped too. So I found myself eating cold leftovers at times.
Since I stayed at the hotel on a corporate account, we were able to have free hot breakfast for a limited time at the Metro Café next door. Which was very delicious, but not worth the $13 they were asking for it, if it was not free. But, it was way better than eating their cold breakfast for most guests because the pickings were slim there and it was also a stare-fest. As a guest, you are allowed free coffee and tea during off-hours in the dining area, and to use the area as a meeting area, per se. There are also downstairs public bathrooms, which are convenient.
The staff was very friendly and they are accustomed to storing luggage for guests and do so in a professional manner (unlike the Hampton Inn). You will also find that there is always someone there to help you with your car and even open the door for you late at night. There is still some of that old world charm at the Hotel Metro.
