Leila R.
Yelp
Update: Since posting my experience here I have received an intimidating Personal Message from one of the "regulars" here that basically said I misinterpreted my experience here as racism because the owner is a minority and that there are sometimes bartenders of color that work here. First off, what I witnessed was racism, plain and simple. And, for someone to try and brush it off as me "misinterpreting" it as "some other reason for your friend not getting service as fast as she would like", just goes to show the type of patronage here.
I also received a comment from the owner about not calling his bar "overtly racist" when it isn't. I am sorry to say I will not be removing that statement from my review as it was my initial experience there. That is the beauty of capitalism, freedom of choice, and having a review site to state your experiences openly and truthfully. I had absolutely no idea of this place before coming here, so there is no ill will or underhanded plot. However, when my friend and I experience something like that, especially in this day and age, I take the "see something, say something approach".
Respectfully, sir, if you don't want your establishment viewed in this light, then do not have employees who selectively treat patrons, especially new ones, in such a manner and then when confronted be a complete jerk about it. This all could have gone a completely different way had your bartender just apologized for ignoring my friend and served her. But, instead, he was the one who chose to escalate it and make race an issue. As a compassionate human person and a productive member of society, I chose the most vocal platform I had access to to bring this to the Community's, which you also reference in your reply, attention to ensure it is addressed and hopefully does not happen again. It is your customer's choice to read and heed my review and if it does have an affect on your patronage, you may need to ask instead of pointing blame outward, to look in-house.
Also, in response to my claim of racism in regards to our treatment here "being a dangerous road to go down", it absolutely is, but not because of the "mob mentality" of me and my fellow Yelpers voicing our experience. It is a dangerous road to go down to think that is in any way acceptable treatment of a customer, regardless of race, and especially because of it! It is a dangerous road to go down to not say anything and to be intimidated or guilted by having that behavior justified or brushed off. Casual racism is not ok and being vocal about it should never be called out as going down "a dangerous road". The danger lies in the complacency, not the action.
As for the $1.75 "honest mistake", please keep the offer of a refund. If that is how you define "honesty", yet another reason I will not be returning to this establishment.
*To clarify, I am straight out saying the bartender that served me and was a disrespectful ass to my friend behavior was racist, and since receiving an intimidating message from a regular here, by proxy the establishment, since this sort of conduct is not only acceptable here, but defensible by the regular patrons.