Destinie
Google
This place lacks professionalism. They do try, they just fail. Their receptionist is not knowledgeable about the services they provide. Their website is not user friendly, so you have to call then when you call, IF they answer you have to speak to someone who is not knowledgeable or wait for her to put the manager on who likes to remind you that they’ve been in business for 26 years with a defensive tone. I bought a gift card for my mom who went maybe 10-15 years ago with her sisters and she had such a good experience, but I had a hard time from the very beginning. From what she told me the experience is completely different. She told me food and wine was included when she went back then, now they tell you you can go to the businesses next door if you want those things. There were male masseurs, now they contract out for them so they aren’t always available. My mom only wanted a male masseur, but was told if a man isn’t available they would have to continue the service with a woman as opposed to re-scheduling. However, she told her if for example, she only wanted a woman and one was not available they would cancel the appoint…Very odd. They ask for your gift card at booking and tell you to bring it too…you have to call and book and talk to someone who can’t answer questions who then has to get the manager on the phone who is UNNECESSARILY defensive in her tone, and I reiterate this because my mom and I always speak to people in a courteous tone so to get that in response was confusing. They offer services that are not on the website, but that doesn’t matter because the receptionist doesn’t know what the services or prices for the services are on the website anyway. It’s very disappointing experience for someone who wants to support black owned businesses. I will not be recommending this establishment. By the way mom was not able to use her $260 gift card because they couldn’t accommodate the services they advertise.