Z P
Google
I’m reaching out regarding my recent experience at your venue on Father’s Day. I took my husband out to celebrate and paid for the entire day, but unfortunately, it was very disappointing.
The show we purchased tickets for was scheduled to start at 9:00 PM, but by the time we left at 9:42 PM, it still had not started. Since it was advertised to end at 11:00 PM, the delay felt like false advertising and completely disrupted our plans.
In addition, I ordered drinks during what was promoted as “happy hour” — including messaging that stated “every hour is happy hour” — yet I was charged more than expected. This left me confused and concerned that I may have been overcharged.
Given the occasion and the amount I spent trying to make this a special night, I’m requesting a refund for the inconvenience. I’d also appreciate clarity on both the show delay and the drink pricing.
Thank you for your time and attention. I look forward to hearing from you soon.