Freda A. Koomson
Google
The Waterfalls itself? 5 Stars, Beautiful, gorgeous and a scintillating experience of God's natural beauty and bounty in the heart of Liberia.
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The "entity" managing admissions, food, and accomodations, 0Stars
The worst part:
Food Quality, Customer Service, and just overall gatekeeping of this space ZEROs across the board.
Sara came to retrieve us from the waterfalls to say our food was finally ready. We placed our order hours before heading there. It was never "received"
Our food was served fly ridden with a frown on the server's face. Plantain Dumboy... nasty. Full of goat meat when we asked for fish. Sara said she would ask for the fish in the soup and never returned. I had to call her attention for more soup. There was none
...
The owner explained that she enhanced a part of someone else's order 👀 for our meal...
Never in my life have I been to a legitimate establishment in Liberia that has pepper soup on the menu by preparing it for one order at a time! It was so bad but we were so hungry😞
The owner Josephine shows up after with a smile but proceeds to argue with us when we explain this was not what we were expecting nor wanting to eat after 4 hours journey.
DEFINITELY pack your food and drinks in a cooler and eat on your way there.
We didn't get what we ordered after placing our order in advance. We were rushed food that has to be the worst food I've ever eaten in Liberia. It was served to us at premium price as if to say we were dining on imported food from Royal Grand Hotel! We were surrounded by flies. They had light on in the kitchen but didn't have the forethought to have fans for restaurant guests. When asked, the owner said "when you eat fish there will be flies". Ma'am not if you're charging $20 there shouldn't be. This same Dumboy and soup is $7 at most locales in Monrovia and there's a fan even at the lappa bideaux 🥴. Attieke and fish $8 at most
... they tried to charge us $20! Dry Rice was a pre mixed mixture of bitterball and country rice. Fish was unseasoned.
The irony is the manager Zach who I immediately complained to was in the midst of wiping his mouth of potato greens when I approached. He would later instruct the security guards to not allow our exit after I asked for an adjustment on our food bill and to speak directly with the owner. He claimed he would get us her # and then instructed the guards to block our exit. I had to call her husband to get the bill adjustment! Zach the manager, never got the # and protested that we ate all the food. See pics of barely eaten food. They literally held us hostage for food (see pics) we could barely eat!
When we asked this same manager Zach about the Liberian dish of the day and why we couldn't have potato greens instead of the mess they served us... His response says it all.
"We cook the staff food separate, there's Attieke and Fish" Have you no shame? Attieke & Fish is Ivorian. If your staff can't eat the BS you served us than that says it all
Icing on the cake:
The owner/operator was waiting on the road in her red pick-up truck also seemingly ready to hold us hostage. A 2nd manager, Isaac paid our bail money by paying $12 for the nasty soup they tried to force us to pay for. My sister threw up immediately when we got home.
It's such a shame to see us treat our own people the way we were treated yesterday.
PACK your lunch TRUST me. It was a better experience back in the day when this whole set up wasn't there 🤷🏿♀️🙅🏿♀️
The only positives might be the bathroom stalls. I would rather go back to paying the locals $5 for access to the space. Government or LINTA needs to take over ASAP. Otherwise this is a disgrace to Liberian tourism honestly. In a country that boasts of the best food in West Africa, this place is NOT where you go to eat.
