Krazy Hog Barbecue - Matteson

ⁿIt's supposed to be chicken links plate no sauce and look what they sent. They burnt my food up and to cover up they drowned it in sauce. This is absolutely Ridiculous and i will not order from here again. The photos they post online of the chicken links are deceptive. I tried calling and the phone just rings then go to voicemail at approximately 8pm and to add insult to injury their voicemail is full so you cant leave a message. Absolutely unacceptable. Do you see this burnt piece of crap they sent again deceptive definitely nothing close to what they post online. They say that they take their to smoke and slow cook their meats DECEPTIVE!!!!! How did you slow cook this. Looks like you built a fire and threw them in it. I said No sauce on food and they drowned it to cover up for this burnt crap. The fries are swimming in sauce. It's different if I never ordered from here but I have and know how it's supposed to look. This was suppose to be my dinner. Now I'm stuck with this crap (Well the garbage can is) cause I have to get up early and it is too late to try to order elsewhere. Buyer beware. Lastly businesses are closing left and right because they cannot get enough patronage and their food is of high quality. Krazy Hog you honestly need to take that seriously because with inflation and everything else you want to build your business not run people away and be foeced to close. People already complained about the high prices but I don't mind paying the price for quality food not crap you would not feed to a dog. I'm still in disbelief. I rather someone had said thy either ran out of food or their was an accident in the kitchen and unfortunately we have to recook your order would you like to wait or cancel. I wanna see if anyone from Management will respond and acknowledge this review.

I'm always on the lookout for Great BBQ & they did not disappoint!! The ribs & tips were seasoned well. They were tender & juicy. The mac & cheese is cooked in individual tins. It was very good. Customer service was GREAT!! She was polite, friendly, knowledgeable & efficient! The cook even spoke to me! The only reason I gave them 4 stars is bcuz they're a little pricey, but these days everything is!!

The service and food was amazing! From the minute we walked in, we were greeted by friendly faces. We were able to try each sauce with fries and wanted all of them! Wish they had the BBQ in bottles cause I would never stop eating it! The employees checked up with us to make sure the food was to our satisfaction. Awesome environment and the Texas heat sauce was amazing! I’m not from around the area but I will be back specifically for this pulled pork and bbq combo! Priced very well!

It’s a very good smoke favor tender tips only thing is I asked for utensils and the food was a little cold, but I don’t think it was due to the restaurant. I think it was due to DoorDash other than that very good. The grilled wing were pigeon wings for $6 I will try them again Macaroni and cheese was good and the Baked Beans were really Good

Garbage I tried my best to support! Idk how this place was in the past but as of today 👎🏾 the money I spent wasn't a factor but to confidently hand me a bag of 2 or 3 day old reheated ribs is crazy!!! Then for the guy who took my order over the phne to burp n not say excuse me is lack of respect yet I still tried to support. When I called back all I got was nonchalant attitude... I paid my fee lesson learned. Do better buisness don't cheat your people rib tips hard as ever, took 1 bite straight to trash

First time trying Krazy Hog and they didn't disappoint! We tried the rib tips which were super tender, and the fried wings were crispy and seasoned well. Loved the Mac and cheese and the baked beans had the most unique taste, I really enjoyed that the most. I appreciate the great customer service on the phone and in person. The restaurant is nicely decorated as well.

Pulled pork sandwich with Texas Heat BBQ sauce was delicious. Really enjoyed the sauce. Baked beans on point and some tasty Mac and cheese. First timer \ Future regular. Went back and got the smoked wings. Mmmmmmmm mmmmm damn good 💯

I had to leave a review for you guys not only to support black businesses but to tell you how good the food is. I ordered on Doordash. My first time. Tips were delicious. Tender, seasoned, sauce amazing. Mac & cheese was good. Coleslaw was tasty. Y’all snapped!!! Will be recommending you guys!

I remember Krazy Hog from years ago when they were in a different South Suburb. The food was good and worth the drive off the map. Driving out to the South Suburbs from Downtown Chicago in congestion and construction is murder. Nevertheless, the drive to Krazy Hog was worth it. I ordered barbecue rib tips since they were out of baby back ribs. The tips were good. I give high marks for the sides. I didn't check to see if they had corn muffins. If they did, they would have been perfect with the meal. The restaurant seems to get a lot of takeaway orders. There was a constant flow of customers the entire time I was there. If I lived in the neighboring area, I would probably order from them frequently. They're worth it.

Customer service is very lacking. The young man at the counter doesn't greet customers. He was kinda rude. I got the chicken tips that were dry and the sauce wasn't good. There are better barbecue options out and I won't be going back.

It's supposed to be chicken links no sauce. The burnt my food up and to cover up they had to drown it in sauce. Thus is absolutely Ridiculous and i will not order from here again. I tried calling and the phone just rings then go to voicemail and to add insult to injury their voicemail is full. Absolutely unacceptable. Do you see this burnt piece of crap they sent. O said No sauce and they drowned it to cover up for this burnt crap. The fries are swimming. It's different if I never ordered from here but I have and know how it's supposed to look. This was suppose to be my dinner. Now I'm stuck with this crap. Buyer beware.

I should have walked away after observing bare tables in a BBQ restaurant (no bottles of sauce or ketchup, salt, napkins, etc). I should have walked away after observing there was no fountain station for soft drinks. I should have walked away from a restaurant that did not have rest rooms available for t's customers. Instead, I placed an order and proceeded to wait an eternity for the food to arrive. The reviews we read indicated that the food was worth the wait - - - it was not. This was mediocre barbecue served up in styrofoam containers. I was not expecting the French fries to be drizzled in BBQ sauce - - - which made them soggy after it soaked in. I should have paid attention to the warning signs and driven by this establishment.

They are extremely slow there food is good but service is bad.. I understand they are new but they need to hire some staff.. I called in waited on hold twice one time for 6 minutes second time 10 minutes still couldn't place order and the website was down .. It's still really nice inside because I was waiting I really was able to look at the pictures on the wall.. I ordered Krazy Fries and once again they were a hit!!

Food was delicious! You have to wait a long time though. The young man named Chris is very courteous, he works the counter and brings you food out. It's best to call your order in. I will definitely go back for pickup. This place is clean with nice decor.

Have been going her for a few months. In the beginning the ribs were tender but they are falling off now,only a pinch of fries and the meat is tough as leather the coleslaw is too darn sweet, was totally disappointed and waisted $17 on a rib tip plate..was hoping this would be my bar b que spot,OH WELL!!....guess the just couldn't keep up the good work..Was a 5 star in the beginning.

I love the food here had the chicken tips. Such a nice atmosphere and I definitely felt welcomed! Can't wait to come back

Not what I was expecting. The hot links were completely dried out the rib tips taste boiled and baked the wings are extremely small and they are also not smoked like they say they are it was definitely baked. It seems like they try and hide the actual quality of the meat with a lot of sauce and seasoning.

Great food, great ambiance and great service. The crew is friendly and make you feel like you are among family. Sweet magnolia is the PERFECT sauce. Get it all over your ribs and fries.

Great food, great customer service and I really like the atmosphere. I've tried just about everything on the menu, except desserts; and I haven't been disappointed.

The chicken tips are amazing every time. I always order inside and it's always clean. Great quick bbq spot

Just went back to get a refresher about how great the food is. The food is astonishing. First thing first, it came out fresh and piping hot. The sauce that was paired with the chicken wings was incredible. Slight hint of sweetness but a nice kick of spiciness. Well rounded sauce. My favorite. It seems to be a new one to me. Now the chicken was hot and tender as well as juicy and crispy. Just flakes off nicely. What I like to see in a fried chicken. The fries as well are made in house and beautifully cooked to perfection. Crispy and fresh, no soggy fries here. Just made the pairing great, especially dipping it in the special sauce. I will be returning very soon. This place should be on the map.

First time here, I'm trying the pork tips with Carolina Honey and pork links with Texas Heat. The interior is nice and it smells really good in he

Rib tips were not nasty. Seasoning and everything was on point with the meat. The macaroni was not good and it was oil all thru it and hard on top not even warm. The 2 is from the cashier not being friendly. No Smile or anything . Just took my money and gave me a box and turned around. SMH

I ordered the tips, placed a phone in order, she said 15-20 minutes and when I arrived I waited 30 more minutes but the cashier was very pleasant, about 10 minutes after I arrived I noticed the lady talking to the people next to me say "oh let me get back here and get the people their food! I received my food Luke warm and the tips were tough I had sauce on the side and for the largest portion I had thee smallest cup of sauce I asked for a second one from the man the cashier called Uncle and he scolded me saying that's what we give for sauce on the side. Really?? Business go under due to lack of Customer Service skills! Wow

The food was good but the wait was too long. I phoned my order in and was told 25-30 minutes. I gave them a few extra minutes and arrived there in 45 minutes. After the cashier took my money he told me it would be another 10 minutes. I wished he had told me that first, I would have went somewhere else. Then, I noticed at least 7 other people waiting on their orders - not sure if they had ordered in advance like myself. It took about 25 minutes for me to receive my order. I found the food to be good not great. I will continue to patronize Kenny's Ribs since they always have my order ready when I arrive. I guess I am too impatient for Krazy Hog - I will not be returning to that business.