V M.
Google
I ordered a 12-piece "chicken only" deal tonight. I was told the chicken would be made fresh, and the wait would be 20 minutes. Approaching the end of the 20-minute wait, I saw the person who took our order add old chicken from the hot window to our "freshly cooked" order. While walking back to the car, I noticed the chicken had an awful, old cooking oil smell, and upon arriving home, I discovered that not only were some of the pieces in the batch old, but some were also burned. This was my first time trying Krispy Krunchy Chicken, and it will be my last. The chicken tasted terrible, and it was too expensive, considering the very poor quality. I was highly disappointed.