Kroger

Grocery store · The Short North

Kroger

Grocery store · The Short North

2

1350 N High St, Columbus, OH 43201

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Highlights

Supermarket with deli, bakery, health & beauty products  

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1350 N High St, Columbus, OH 43201 Get directions

kroger.com
@krogerco

$$

Information

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1350 N High St, Columbus, OH 43201 Get directions

+1 614 294 2545
kroger.com
@krogerco
𝕏
@kroger

$$

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Last updated

Aug 10, 2025

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@eater

Grocers Warn of Thanksgiving Food Shortages Amid Rising COVID-19 Rates | Eater

"As COVID-19 cases rise and pantry stockpiling resumes, purchase limits on staples like toilet paper, cleaning supplies, and paper towels have been reinstated to ensure more customers can access essentials amid supply-chain strain and surge demand." - Jaya Saxena

https://www.eater.com/21573134/grocery-chains-cap-toilet-paper-supplies-and-stress-thanksgiving-shortages
View Postcard for Kroger
@eater

Still Essential, Grocery Workers Are Reporting a New Low in Morale | Eater

"An employee at the chain reports that morale has sagged under the combined stress of low pay, the loss of hazard pay, ongoing COVID-19 risks, and growing customer aggression; as they put it, "The pressure is wearing away at us in great chunks." Staff feel squeezed by managerial expectations and exposed to increasing harassment and threats from patrons who refuse to follow store or state mandates." - Madeleine Davies

https://www.eater.com/2020/8/13/21366318/essential-grocery-workers-experience-low-morale-abuse-low-wages
View Postcard for Kroger

Jennifer Gilmore

Google
Always went there but one day I brought large bag of hamburger for 25 dollar then find out it was not fresh at all, come out whole brown color like it's old hamburger. Lost 25 dollar worth of it. Second time I brought packet so I can see if they are pink n fresh but come home n start cook it and found out there's a little brown inside. Never want buy hamburger from there again.

Sylvia Dong

Google
If you're curious what it's like to be treated like a shoplifter while simply trying to buy groceries, this Kroger is the gold standard. The checkout staff have truly perfected a two-part routine: chatting endlessly with each other and ignoring customers entirely, unless they suspect you're stealing something. In that case, they suddenly become very attentive. (The staff working the shelves or behind the counters are at least friendly, though they usually have no idea what’s in stock.) I’m moving off-campus soon, and honestly, this is the one Kroger I’ll never miss. The rest of the Columbus locations are friendly, helpful, and normal. But this one? A truly unforgettable exercise in how not to do customer service.

Queen Solomon

Google
I called this Kroger's for an entire week trying to get fried chicken for a baby shower. Every day I was put on hold and no one ever helped me. Until one day I asked for the manager, and he told me he would get the order to them, and have them call me. When I didn't great anything, I called back being put on hold again, and eventually someone came on they phone and said, we don't have no fried chicken. I explained I was told it would be taken care of. She then said do you want to speak to a manager, and I replied yes. And after being left on hold again, she gets back on the line and says he said we don't got no fried chicken😡

Jonathan Uzcategui

Google
They say they close at 10pm. They close before to get all customer out by 10pm. Please be serious when running a business. You have law to obey. If you post a schedule you MUST follow the schedule. Kroger Downtown it's a shame. Missing Kroger New Albany a LOT.

I will Be okay

Google
Ever since they have remodeled this Kroger, it freaking sucks. They have all self-checkouts with hardly any employees around to help, also they don't have any indication which Lanes take cash or cards only. Most of the employees are just sitting around on their phones, talking or they are doing the personal shopping and they are very rude. They don't say excuse me and they push you out of the way, you ask for any help they point to the front of the store. They have no regular check out so they have to have a security guard and look at your receipts. I have seen them so many times check other receipts but then let other people go through with no problem. The thing with me is I only use a pharmacy now. There's always homeless people hanging out outside and it smells and looks like trash.

Diann Ramey

Google
Went in to get me some lunch.And they had a two piece, dark meal with two sides and a biscuit for $7. Chicken was way overcooked, they only had one side and no biscuits. They did give me an extra piece of chicken. The young lady working the area had no clue what she was doing. The parking lot is filthy. Watched a homeless man run out the door, set off the alarm and almost took himself out when his pants fell down. Two employees were behind him but could not catch. Honestly, they didn't even give an effort. That incident told me everything I need to know.I will not be coming back here.

Rosie Saunders

Google
I called the Kroger at 1350 North high street and the young lady that answered my call was very nice and respectful she got my question answered so I had my friend take me up there and she was the on who waited on me I believe her name Lashonda she was very polite and answered all my questions and she was the best she deserve a raise if you have an employee that treat your customers this way you need to keep her and give a raise. Thank you, Rosie Saunders

Angelina To

Google
Sent a voicemail at 12pm saying my prescription was ready at the Hilliard location. Called Hilliard to see if my meds were there and they said no. Called back here at 2pm and they said my prescription was ready for pick up. Arrived and they said my prescription won’t be ready for another 20 minutes. Numbing from my surgery wore off two hours ago so I am just sitting in pain while they twiddle their thumbs or whatever else they pretend to do that’s not their job. On top of that, I was supposed to take these pain meds before the numbness went away so there’s no way they could be taking that long