Kroger

Convenient, good prices, and a standard variety of things. For people out of town, this is far better than your standard beach/tourist-town store: there is not a section of Savannah tees and merch. There are, however, good deli, cheese, produce, and bakery sections.

Kroger on Gwinnett St. offers a wide selection of groceries and household items at reasonable prices. The store is spacious, and the layout is easy to navigate. However, it can get crowded during peak hours, which sometimes slows down checkout. The staff is generally helpful, but there are occasional delays in restocking certain items. Overall, it's a solid choice for everyday shopping with good deals on essentials.

This place is struggling. I shopped here 3 days back to back, while I was on a vacation. The shelves are not stocked , boxes are stacked everywhere. Employees are standing around talking, where clearly there is a lot of work to get done. The employees clearly do not care.

Love this place. A lot of friendly staff here that helps all the time. They have all the good food you need if you live or just visiting like us.

I arrived at the Kroger store at 6:02a.m. checked out at 6:12 a.m. to be surprised at the machine had no money. The attendee said there was no money went to a manager who said I had to wait until they got the cash bag. I don't understand why a store opens and it's fully not ready This is not the first Kroger this has happened to you It's also happened to the one on Abercorn who keeps their buggies locked up until 8:00 a.m. because of the homeless. That's a taxpayer and a person that frequently come to this Kroger on Gwinnett Street I don't understand How you open and not prepared. There are several aisles that have no lights on and some in the parking lot are not on for women like me who are shopping at this early morning hour. These matters need to be addressed as soon as possible It is embarrassing for the city and very unprofessional for working people like me if you have to be at work at that early hour that's why we shot early.

This Kroger is very convenient for locals and people staying in accommodations near Forsyth Park. We visited the store each day of our visit to Savannah, and appreciated being able to get fresh food for our meals, rather than having to dine out constantly, which can get old when traveling. The selection here is plentiful, and the checkout lines moved reasonably quickly, even at busy times.

There has to be a explanation with the flies. I have been to two grocery stores and three restaurants and no one is paying any attention. This is disgusting. I usually don't have to many problems but this and fresh items being molded is not where its at.

Love this Kroger, central location to downtown, always staffed with friendly folks, produce section is great, service at deli is fast ( and yes they have Boar's Head selections!). Bike parking up front and they actually have bike tools near the bike parking area to use if you need them. Would give 5 star except parking for cars is across a road that people speed thru.

What a small town Kroger in the middle of Savannah! Lots of parking and doesn't seem like a Kroger from the outside especially from where I'm from. It's on the smaller Size but sufficiently stocked. Lots of self Check out lines which I am not a fan.

Unlike other Krogers I've visited. This location is poorly stocked, strangely laid out and most prepare or pre- made things are sold out. In fact many aisles look disheveled, in stocked and 3 of the items I bought were past expiration date. Gross. I guess I'll stick to Publix. ‍

This was my first time at a Kroger. It was in a busy area. I was surprised at how outdated and dirty it was on the inside. We did self check out which was fine. We purchased several drinks and had them in a cart. Once we hit the parking lot we couldn't even move the cart because they had it locked down. We had to pick up the drinks and go back and forth to our car in the parking lot. I have no desire coming to this location again.

Honestly it's a Kroger so I wasn't expecting anything spectacular. It felt a little cramped but it wasn't that bad. If you know anything about parking in downtown Savannah it can sometimes be an absolute nightmare trying to find parking that isn't in a garage. I really appreciated that they had ample parking in their lot. I only had a few items so I was able to get out quickly with self checkout also, which was nice.

Out of town visitor here. Store was old and poorly lit and didn't seem very clean. Having said that they had lots of selection.

When visiting Savannah last weekend, my friends and I rented a house so we needed to stock it with foods and drinks! We decided to go grocery shopping at this Kroger since it was in the neighborhood we were staying in. There is a parking lot across the street so it's easy to find parking. They had lots of carts in the parking lot, but not many were ready to use near the entrance so we had to back track and find a cart for our trip. They had a Starbucks at the entrance, so it was really congested at the front of the store. But once we made it past that spot, we got to the bakery and the deli where we picked up lots of snacks (meats, cheese, crackers, dips, etc) and then we found an awesome cake shaped like a pumpkin that we had to grab too! As we made our way through the store, we were able to find all of the items we needed for a fun weekend. They sell beer and wine, but not liquor, but we were happy with the assortment of wines and seltzers that we purchased. When it was time to check out, the cashier was friendly and made sure we had everything we needed. We asked for help finding water bottles, so she pointed us to the correct location. The check out process was easy, the person helping with bags was good at organizing things in the shopping cart for us and even offered to help take the cart outside. All in all, this store had everything we needed and more!

Best fried chicken! Decent sushi! Fair prices on groceries! Plus members save on gas! Prob our most frequently visited grocery.

I spend quite a bit at Kroger, and the Gwinnett Street, downtown store is my least favorite. You'll wait in lines much of the time, or you'll be forced to use their self serve kiosk. Additionally, narrow aisles make shopping difficult. Additionally, their parking lot is a popular spot for homeless, or those down on their luck, to ask for money.

The only reason I go here is because of Starbucks and it's really close to my job. The Starbucks is definitely a 5 star but Kroger not so much. They don't enforce the mask policy all the time and it's ALWAYS busy with only 2 checkout lines open. I went into Kroger to get candy for the office and I was there most of my hour break just waiting in line. The aisles are always crowded and not with people but with products and boxes etc.

During Covid 19 this store needs to step up. Hand wipes are not available, and the meat section is often scant. This branch has come a long way but has a long way to go. They have renovated and have a slew of managers, but remain out of touch. Once I stopped a manager to commend a helpful clerk, but he seemed perturbed that I was taking up his time. I often come for staples but if you need assistance, forget about it. Clueless staff is the norm. Sale items are not priced correctly on the shelves. Check your receipt. The butchers are the worse and often are not behind the counter. Today was an example after waiting three minutes for help. I finally spotted a clerk, he asked me to wait while he moved items around. Really? Another butcher arrived, and both of them could not locate the New York Strip as advertised. They gave up after 30 seconds and did not look in the walk in fridge. If management is listening, this is a bad for business.

Killin' my Valentine's vibe. The location of this store is close to my home and conveniently placed near the heart of Savannah. The staff are helpful and immediately put my basket back when I was done shopping. This is where things go south. It was Valentine's Day and very busy. Flowers, cards and a myriad of other gifts were leaving the store when I arrived around 11am. So why were employees blocking the dedicated Valentine's aisle during my entire visit and did not appear to be completed when I was leaving? (See photograph.) Not only were employees blocking the holiday aisle, there was another large rack needing to be unloaded while an employee stayed glued to her cell phone. Most aisles in the store were in the same unfortunate state while many customers struggled to sneak by the stocking staff. It was an unfortunate time to be doing this type of work. Please Kroger, help us lovers out on this day and clear those aisles so we can get back to our loved ones. Thanks in advance for next year.

My wife and I are visiting from Miami and have rented a place a few blocks from this Kroger at 311 E. Gwinnett. We've been here for a little over a month and have visited this location a few times, most recently this afternoon. The store itself is nice with a good selection of fresh, prepared, canned, and frozen items. In fact, I'd give Kroger 4 stars just for that. However, I have to subtract 2 stars due to the ridiculous check-out situation and other service issues. First of all, when I arrived today, I walked into the store and couldn't find a shopping cart. I asked one employee where they were and she pointed toward the other door opening and I headed in that direction. When I got to that location, I still couldn't find any carts, so I asked the security guard who was just standing by the entrance. He pointed out the door and said that they're all across the street in the parking lot. Wonderful. So I walked back out of the store, crossed the street, and found a cart in the parking lot. I then returned to the store to do my shopping for the week. After filling up my cart with groceries, I headed to the checkout area and was chagrined to see only one lane open with a long line. While waiting in the long line, I looked around and noticed how the checkout area was organized. There are 21 registers that can be used to check out; 17 of which are self-checkout, and four that are traditional lanes with an employee ringing up the items. Unfortunately, as I noted above, only one of the four traditional lines were open, which is ridiculous. Self checkout is great if you have a few items, but not if you have $50 or $100 or more in items to be scanned. Consequently, I will only be returning to this location if I just need to pick up a few items. If I'm going pick up a significant amount of items, I'll drive a few miles south and go to Publix.

Ethan in the deli section is excellent at his job. Kind courteous and knowledgeable. I work for a local hotel and he helped me out so incredibly with my food orders. Give this guy a raise! Thank you David Cummings

We don't have Kroger in Orlando so this was a bit of an adventure coming here for the first time. People were nice, and they had local items available but unless you had one of their savings card it wouldn't even be worth shopping there. I would say it resembles Winn Dixie, nothing in particular stood out to me though.

came to the store @10:26 pm on July 31st and some young lady got on the intercom and said "attention Kroger shoppers the time is now 10:30 (time wasn't even 10:30 just yet) which means we will be closing in 30 minutes so I need you to bring all your items to the front because we will be closing in 30 minutes. I find this very unprofessional & this isn't the first time I've heard some unprofessional mess on that intercom at night

Worst Kroger EVER. As a matter of fact, we used to own a shopping center that featured a Kroger, so I know a little bit about this. This place is a mess - looks like a tornado blew through it with shelves in total disarray. Poor product selection, poor signage, dirty, and absolutely no service at all. Not a single live cashier on duty - it's self-check out or leave. We left. Now given the volume of merchandise we had, they could have made money by opening a check out rather than wasting it by having an employee put it all back - or did they ever put it all back? Given the look of the place, I can imagine the cart still sitting where I left it - perishables and all. I believe the only factor that keeps this place in business is the distance to other grocery stores. There's no way I'd shop there ever again.

Do yourself a favor and drive to Publix or anywhere but here. This is the absolute worst Kroger I've ever been to. Don't dare ask a question to an employee aimlessly walking around. They are busy. Just asking if you do the water exchange with the 5 gallon jugs in my buggy. She says 'I don't know"and walks away. She was stepping out of the customer service area. maybe she was having a bad day. But geez.

Le at the self check out was very helpful and friendly :) We appreciated his help a lot!!

DO NOT GO HERE save yourself some stress. I can go on and on about all the awful experiences I've had there for many different reasons. This morning there were 2 self checkout registers open and 50 people in line and I just needed to pay for my medicine. Employees just standing around. Like does management try to make it awful to shop in? They are doing a great job then. Worst part is it's the only grocery store near the downtown area. DO SOMETHING ABOUT THIS STORE SAVANNAH. Like come on. Makes savannah worse to live in.

I arrived at the Kroger store at 6:30 am. I noticed the parking lot was half full. When I went inside, there were only a few shoppers. I then realized that the employees were parking by the entrance. I wish the employees would park at the back of the parking lot and give the shoppers the spots closet to the store. That's just good customer service.

Worst place in Savannah... Here was today's experience. At self checkout, the sale items I purchased did not ring up for the sale price. I raised my arm to ask for assistance from the person assisting those at self checkout. I told Tomika (your employee) what the sale price was and that the items were not ringing up correctly. She said, rudely, that she would go check. She returned and said the items were not on sale. I told her I would walk back with her to show her. (Since I doubted that she had time to go to the location and actually check) She said, "You want to speak to a manager?" I said yes. Another employee came to assist me. She and I walked to the items where she in fact did see that they were on sale, twirled herself around and slung her hair in my direction. All of this wasting my time and was obvious due to the lack of Tomika's assistance. While the second employee was correcting the price, I said to Tomika, who was standing next to the register, that the items were on sale. I did this in hopes no other customer would have to deal with the issue. She slung her hair at me again while spinning around quickly. I asked the person correcting my order if she witnessed Tomika's action. She said she did and asked if I wanted to speak to a manager. I mentioned that I thought she was a manager. She said she was a floor manager and wanted to know if I wanted to speak to THE MANAGER. I guess her being a floor manager it is not of her concern how Tomika was acting. I didn't have time to wait and speak to a store manager, or I would have!!! She then told me that Tomika was leaving in a week. I assume she was telling me to be of some relief that she would not be working there, but I was only concerned with how I was being treated at the moment. I guess employees that are leaving have the ability to treat customers as they like.

I mean, it's a grocery chain, so it gets the job done. But I would definitely NOT recommend buying produce here given all the people that touch it and the clientele that roams the aisles. Never have I ever been shopping for groceries and have panhandlers come and ask me for money whilst shopping)...until I came here. It's also expensive unless you have a member card, so if you don't then go to the nicer stores and pay the same price. Like I said, lots of variety so you can grab everything you need but I wouldn't go unless it's your last option.

It was awful! This lady (a Karen) was about to start a fight with this other lady over a line because the line was crowded because everyone was trying to leave before the big storm and the main Karen that started the fight push the other lady shopping cart which push into my daughter's stomach and hurt her and even tho the Karen said sorry to my daughter it doesn't help the fact that no other workers didn't break the fight sooner and thankfully some folks broke it up in time but overall the shopping experience there is not a safe place to relax and get groceries and don't worried my daughter is fine.the store need to get Better security

Don't buy into all the negative hype. Sure it's in a downtown neighborhood so some of the clientele are not the best, and it is small, and parking is across the street. Again, read my lips...downtown. The store was clean, stocked reasonably well, and the folks were very helpful. I would definitely go again.

Stopped in to get a drink and use the restroom and the bathroom was very dirty and completely out of toilet paper AND paper towels. Someone came in and I warned them from the stall about the issue and they went to report it to the staff, and no one came to put any in, to the point my partner had to buy toilet paper themselves for me to be able to get out of the stall. Not very appreciated. :c

We shopped here on a slow Sunday morning. There were few customers in the store. We wanted to purchase organic, raw, unrefined coconut oil. They only had 100% pure Lou Ana oil which is refined and not worth buying without Lauric acid and MCT. I asked some employees about the missing product. They told me that Kroger shut down their health foods department to save money. Now, the only coconut oil you can buy is worthless. Later we found a horrific scene of chaos. They had no check out cashiers! Everyone was lined up behind automated machines that were not working. In other stores, there is enough space. Kroger had 10 check out machines in a space that would handle four, like Lowe's, Home Depot, Walmart, and HEB. This disaster was something my BW had never experienced. Thank you HEB and Walmart, maybe that's why Kroger was run out of San Antonio 25 years ago.

Where do I begin? Don't shop here. Period. There will be one register open on a Saturday at noon. 20 plus people in line and no other associates will open a register. Yes they have all self checkouts open, but who wants to use those when you have a full buggy? "Please remove item from the bagging area!" Look, cash register. You don't know me and I don't like being yelled at. When you finally get checked out, 478 minutes after you walk in the door, you have to act like Frogger to cross the street to get to your car in the parking lot. I need to eat but I'm not sure I wanna put my life in jeopardy with Savannah motorists for some chef boy ardee.

Got here at 6am when they opened. I had almost 2 baskets full of bulky items for work. No registers open and one female worker just leaning up against the self check out machines watching everyone. She refused to open a lane to help me. Not going to this place again.

This place is a gift in our neighborhood. Flower shop, pharmacy, Starbucks, fresh sushi, deli, bakery, butcher shop.... All employees are pleasant. Is the pace slower? Yes; but, it's Savannah. The biggest drag is all of the tourists who have ridiculous expectations and loudly express their perturbation. That and the college children who are there with their Mommas. If one is capable of managing "self checkout" there's never a line (except before a hurricane threat). BTW, who reviews a city grocery bathroom? Grow up and do your business before you leave the house to shop. Also, if you can't handle a diverse community atmosphere? Why are you here?

This is one of the most ghetto, under-kept stores I have been to. There are open Gatorade bottles and half eaten bags of chips in every aisle, as well as missing and opened food items from packaging. The prices are fine, and the store is stocked, but it is not a place I feel comfortable walking around. It seems unfair to rate a store based on it's visitors, but I think it also says a lot about the establishment if you see unattended children sticking their hands in a box of donuts that hast been payed for and everyone treating it as normal. The fruit and vegetables are the only real plus side of this Kroger. They're always fresh and just ready to ripen.

This is my least favorite Kroger. It's so small and cramped and customers move like molasses at the check out register! I only come here if I'm nearby and don't want to make a stop elsewhere. The parking lot can get vicious too! Skip this place.

Don't understand all the negative reviews, I've lived here for 5 years now and live just 2 very short blocks away. This is the busiest Kroger in Savannah and their produce is always fresh because of that. There are panhandlers every where in every city yes they may ask u while shopping , but I've also been asked for money while shopping at the victory location. Also, for any of u tourists reading, this location has the best fried chicken downtown. Yes, better than all the touristy restaurants . You're welcome. I love my neighborhood Kroger, flaws and all.

The bathroom hasn't been cleaned in years. The smell will knock you on your feet. The right stapl on the women's.. do not look! It will make you vomit. It was exactly the same way last week.the manager should be ashamed. Very very very very very very ashamed

Don't try to get anything from the deli. You'll stand there for 15 minutes until the guy frying stuff in the back tells you to fill out what you want on the pad of paper and they'll get to it when they can. Don't ask the seafood guy if the shrimp with Old Bay on it is cooked because he'll tell you "Yes it's cooked. Look at the sign." (I had only seen raw shrimp seasoned with Old Bay in the past.) Then don't expect to check out in a timely manner. 1 checkout open. Line at least 10 people long for self check out. Horrible.

Great grocery store but I'm giving a 2 star on their restocking protocol. Twice now I've gone into get something simple and universal and they not only don't have it, but they don't restock for a good while. The item I needed today was plunger - every other bathroom supplies that you could need was available, and plungers were the only one not filled. Show lack of paying attention to what a store needs because I should not have to buy a plunger on Amazon or anything that I can easily get a local grocery store.

Let's start with the positive... the architecture is unique to any grocery I have been to, cool arching windows and red brick, suits the neighborhood and the staff we interacted with at the self checkout was very friendly. They also have a decent wine selection. Okay that is it. Not so great otherwise. I scolded my husband for suggesting we drive to Whole Foods rather than walk to this store in the neighborhood where we are staying. I even called him snobby and made him go here anyway. Well, he was right. He read the previous reviews and unfortunately they are pretty spot on in describing the store. Lots of people outside smoking/blocking entrance and requesting money, smells like rotten meat and pot as you walk up from the back, dirty floors inside and all the bakery/produce appears to be seconds not fresh. It was super crowded and really impossible to social distance. We got some wine and club soda and went to Whole Foods. Sorry Kroger I wanted to love ya. The building really is a beautiful grocery.

Ohhh Kroger. I love your Starbucks, your sushi, and your low prices. However, I hate how cramped the store feels and how there's always long lines due to only 1 or 2 lanes being opened. My boyfriend affectionately calls it "murder Kroger" because the location is a little sketchy. I wish they would go ahead and renovate this store like they have with the others in the area. I'll continue to go to Kroger just out of convenience (plus Starbucks of course!).

Unfortunately, since using this Kroger, I've been more and more disappointed. Lately, they run completely out of fresh fruit and vegetables (I am talking not a single banana for three days....), and the shelves are restocked often enough either. There were very very poor meat options, with most being almost expired. I'll sadly be trekking further out to other grocery stores in the future for my main grocery runs.

This is a good Kroger. They have food and drink plus a deli and lots of ready-made choices if you want that. It's even walkable from some parts of Savannah (within reason). I've stayed on Forsyth and it's great to run in here for whatever. Selection is as good as the Kroger in Buckhead, Atlanta minus the smug, so I'm satisfied. There's certainly no "food desert" in Savannah as long as we can go Krogering here.

Very convenient! We were able to walk to it's convenient downtown Savannah location. You can also ride the free Dot Shuttle Service. Great selection of beer and has all the incidentals that you need. Plus it has a Starbucks!

This review is for the Starbucks inside Kroger. I waited over 20 minutes for a simple ice coffee and sandwich. The two employees behind the counter were arguing with one another about who should be doing what and how. My food came out after everyone who ordered after me because she forgot to put it in. The barista spent time casually chatting with some other patron for 3-5 minutes instead of making drinks for the 8 or so people waiting, labeled cups literally piling up (a catalyst for the arguing). I know it's the South but can we please pick up the pace?

Known as the "Crack Kroger" by locals, this place is near and dear to my heart. Yeah, it's kinda in the ghetto. (which we like to hide from the tourists, btw) but this Kroger is awesome. They redid it right before I moved and gurrrrl, it is fancy now. Yeah, there are bums outside and yeah you'll see lots of young kids with pink/purple/green hair; tons of tattoos, or lots of wanna be hippies with dreads... but don't worry those are just the SCAD students (huge art college in town). They're harmless. The store has a huge deli, bakery, wine/beer department, seafood department, etc. but here is the reason why this place is my favorite. THE FRIED CHICKEN!!! This is a hidden secret in Savannah. The best chicken is here. Do NOT eat at that 'famous lady's restaurant' (I'm friends with her and her family so I can't say the name)... She isn't cooking her own food anymore and it's gross. GO HERE FOR FRIED CHICKEN. The deli makes fresh fried chicken all day and it is divine. I don't know what they do to it, but it's amazing. We get it for everything: days out on the boat, the beach, parties, etc. Crack Kroger fried chicken... just do it.

This is a really nice grocery store in Savannah. Another advantage to this is that it is fairly dowtown which makes it easily accessible. Another pro? It is open until 12 midnight every night! This time is unheard of in this city and especially for groceries. I have actually used them at the 11 o'clock hour before many times and this has come in handy. Quite a large store and a huge selection. There is even an organic/veg section for those of you out there. I found this to be very surprising for a store in the south. Large aisles that are always stocked as well helps. The only thing that I can think of that is 'scary' are the security guards. I suppose i landed myself in an apt in not such a nice neighborhood? p.s. the Kroger card..you need it! Tons of savings! p.s.s. the prices are great!

Oh...my... goodness... hideja kids... what a scary experience. Beggars and panhandlers roaming the aisles while I shopped... WHAT ON EARTH?! I touched nothing and wiped my hands down when I left. The sandwich shop was open in the deli, but the young person working it had not been trained on making sandwiches, so she couldn't take sandwich orders. She was kind and pleasant... but we had to go elsewhere.

I am extremely disappointed in this grocery store. I used to shop here and though "meh, it sucks but its close by. Its not like it can get any worse" Oh, but it did. Within the last year I have watched it steadily decline. 1. It is dirty and disgusting 2. I NEVER find what I need anymore. Theres constantly empty shelves and missing product. 3. The produce is absolutely HORRIBLE. Disgusting. Almost every fruit I have gotten from here has been basically inedible. 4. I have had multiple cashiers be very rude to me on several occasions. I attribute this steady decline to the opening of their new Kroger near the mall. They have obviously put all of their time and money into the new one and have forgotten about this one. Bad call, Kroger. On a positive note- their prices are unbeatable. I have tried them all and you just cannot get cheaper groceries even at Walmart. The location of this particular Kroger is wonderful. Near the park and in the heart of downtown. They have also recently added an organic section. If they ever decide to revamp this store I will try to shop there again. Needless to say, I have been traveling the few extra miles to go to Publix, The New Kroger, or Whole Foods despite the extra gas, money, and time. For me it is just literally that bad. And when you have shopped at any of these other grocery stores it is hard to go back to the "Crack Kroger". I'm not even a grocery snob. I just hate it.

Since when did Kroger stop selling Kill Cliff?? It was the driving factor for me to shop here. One star until it is back!

OMG It's what you'd expect with a Kroger. Everything you need but pretty sketchy. Always some interesting townies hanging out front gossiping about nothing. Would not recommend going after sunset. You might get stabbed or tickled to death. The avocado game is pretty good. Great addition to taco night (tonight! ) The seafood "On Sale" makes me question life, but I always get some. Lots of hot guys shopping. A few girls.

I don 't know if there's another grocery market in Savannah, but this one is quite good. They have everything someone may need and more; and the best part is that might be one of the only places that stay open until midnight. I can be found here almost every other day, no need to say more...

This is the only grocery store downtown which is convenient if you're on bike. They've got everything you'd expect. Alcohol, fresh meat, frozen food, fruits, vegs, bakery and more. It's a lot cheaper if you have a Kroger card so is recommend getting one. They also have parking so that's great. But if you're driving think about Publix or something instead. The atmosphere is "meh" and the staff is just "alright". But it gets the job done.