Krungsri River Hotel

I stayed at the Krungsri River Hotel and overall had a very pleasant stay. The setting by the river gives it a calm, open feel, and it’s only a short walk from Ayutthaya Railway Station which makes arrival and departure straightforward. The rooms are spacious and comfortable, with good views across the water. Everything was clean and well kept, and the bed was particularly comfortable. The breakfast was excellent with a wide choice, easily enough to set you up for a full day exploring the temples. There’s also a nice shady pool, which is very welcome after a hot afternoon out. In terms of facilities, it represents very good value for money. It isn’t right inside the historic park, but transport is easy and the quieter riverside location is actually rather nice after a day out in the heat. A solid, comfortable choice in Ayutthaya with generous rooms, a good breakfast and a relaxed atmosphere. However, the service let it down. The staff throughout the hotel, from reception to the breakfast team, were uniformly miserable. We stayed two days and did not see a single smile. It is not welcoming when guests are met with blank faces and minimal engagement. A smile costs nothing and makes a considerable difference. The riverside restaurant was also disappointing. We ordered a Chang beer, French fries and fried cashew nuts. The fries were fine but not piping hot. The cashew nuts had clearly just been warmed straight from a packet, yet the waiter insisted they had been fried. That sort of argument does not sit well. I had considered the steak, but at £30 decided we were better eating elsewhere. I am not paying UK prices for food that is not properly prepared.

Ten minutes walk from AYUTTHAYA Sta. and with a convenience store nearby, the location was excellent. The view from the room was great and I was amazed that I was able to see AYUTTHAYA historical park and the monuments across the river! Although the room wasn’t perfect in terms of cleanliness because there were few cockroaches in my room (probably because the building is really old and is located next to a river) however, the breakfast was wonderful with variations and staff was friendly which made up for the cleanliness.

A great hotel and in a very good location if you are visiting Ayutthaya. I drove from Bangkok and it was just a one and a half hour journey including a stop for fuel and the restroom. The hotel is situated next to the river and has great views. There is lots of parking, a nice terraced area next to the river and plenty of places to sit outside. Inside the hotel is nice and cool and relaxing. The hotel is spotlessly clean and well maintained and comfortable. There are places to eat and the breakfast is very good. The rooms are a good size and comfortable. The beds are very comfortable and the linens are good quality. The staff are very friendly, helpful and professional and I would recommend staying here if you are visiting Ayutthaya.

Pros: Super comfortable bed. The most comfortable I’ve encountered in Thailand yet on this trip. Buffet: Not filled with my favorite foods but I realize that’s personal preference and there was always enough for me and my traveler companion to leave satisfied. A short rideshare away from most major attractions. Great view of the River too. Staff in hallways did a nice job of recognizing guests as they passed by. Cons: WiFi was very spotty halfway through my 2 night stay. 3 different species of insects in the room (but this is the tropics so I just pretended I was closer to nature than I actually was). Housekeeping: On the first morning, staff made a huge racket in the hallway beginning at 7 am, slamming doors and cackling amongst themselves. A bit too early from my POV. The location is somewhat hard to get to because of freeways, construction, and bridges. It’s not the end of the world, but it’s slightly less walkable than it seems on a map. If taking rideshare, it shouldn’t be an issue. When checking out, I handed in my key and waited and waited and waited … after few min I asked if everything was ok. Only then was I informed that Housekeeping needed to check on the room to finalize check out. And finally, as we were waiting for our rideshare to leave, I had an empty soda can. I asked where there was a trash can and the doorman pointed me down some steps. I descended and could not find it. I came back and asked him if I could just leave it with him. In a huff, he said he would show me. We descended the steps and then went into a room below the driveway and there, hidden behind tables that are not visible from the entrance, was the trash can. Not the best approach in terms of customer service, from my POV. Perhaps the last 2 issues were due to a language barrier but I feel like they could have been handled better, especially the doorman.

Great clean room with nice view of the island. It looked like the room had been newly renovated. Very fresh. Nice breakfast with good selection, considering it's an Asian breakfast.||Due to road construction it was a bit of a hassle to get back and forth over the bridge to visit the island.

Nice old hotel by the river. Good buffet breakfast. Dinner by the river side come with nice live music and delicious food. Dinner inside has live music plus karaoke if you wish to sing.

Great quiet, clean, comfortable rooms. Breakfast is the best I've tried in Thailand.

Good quality hotel. Spotless clean, functional rooms. No view for me. The hotel has more of a business feel to it than tourist. Lovely pool particularly for watching the sunset - though absolutely freezing! Good gym too. Good breakfast. The immediate area around the hotel has nothing to offer that I could see, but I didn't spend much time in the hotel so I could've missed something. Recommended.