Chelsey A.
Yelp
Today, we called in for a take out order at 1pm. We ordered 2 tosilog combos and lumpia shanghai. The eta, the host gave us was 1:30pm for pick up.
So, we arrived at 1:30pm to pick up our order. The same host, had no idea what we were taking about and said, she never took an order from us. Unbelievable. They completely forgot. Afterwards, she re-took our order and we waited another 30 minutes, so that is 1 hour of waiting for our order.
The food was bland - tosilog had no juciness and tenderness to it's taste. Rice was dry and difficult to bite into. The desserts were okay - leche flan was overly sweet but the cassava was firstly, unpleasant to look at and it didn't taste fresh, rather refrigerated for a couple of days.
I was actually excited, to try this restaurant, from their "delicious looking" menu but they proved me wrong. Unacceptable customer service, awful food and terrible experience at Kumare.
Beware everyone, my suggestion is to save your time and money elsewhere! Happy eating!