Ellie F.
Yelp
Don't come if you're a young woman. My friends and I came as part of our trip to Sonoma, and I was really excited because I have had Kunde wine before and know people who are wine club members and loved their visits. However, when we arrived, it was clear that we were not going to be treated the same because we are young women, who might seemingly not know a lot about wine.
We opted for the patio seating and went to the bar, where Paul was the bartender. I decided to do the tasting while my friends were looking at the list of wines by the glass. One of my friends decided on the sparkling rose, which was on the list of wines by the glass but wasn't open at the time. Paul tried to say that it wasn't available at first but then said that he had to go to the back to get it, so it would take a little longer. My friend said it would be fine, and then Paul turned to my other friends and said, rudely, "Are you guys sure you don't want any of the rose? Because I have a feeling when I come back you're going to change your minds and then I'm going to have to get more." We were appalled at his condescending comment.
When he got back, he started pouring wines for my other friends to try. This would have been nice, except he told my friends, "See, you know what kind of wines you like, but your palettes just aren't developed yet." Again, we were appalled that he thought he knew anything about our background and experience level with wine. I have taken a wine course in college and visited wineries around the world, but how could he have known that? It was clear that no matter how much we were interested in learning more about wine, we were not going to be taken seriously.
My friends got their glasses of wine and sat far away from the bar. Because I decided on the tasting, I went back up to the bar after I had finished each tasting. I saw Paul talking about the different wines to other customers, but when he poured my wine, he told me the name of it and started to leave. I had to ask follow up questions about the wine to learn more about it, which was very different from any other wine tasting I've done and different from the other customers' experiences as well. This happened every time that I went to get the next tasting.
I also asked Paul about the wine club because I was interested in joining. However, he tried to talked me out of it and said that I should just order wine on the membership of the person I know who is a member. Again, I was shocked. I wanted to learn more about the club and its benefits, as I was seriously considering it, but I was not taken seriously.
I was really disappointed in my experience because I had heard so many good things about Kunde, and I had hoped that this could have been handled without having to write a bad review online. I contacted Kunde on the form on their website and never got a response back. I hope that they take time to reflect and realize that they should treat everyone with respect, no matter their age or background.