Tracy L.
Yelp
I'm Taiwanese, so I've have the pleasure of having bubble tea from the motherland. Kung Fu Tea is good, but too sweet regularly and the milk to tea ratio, you'll unfortunately get more milk. You can customize your sugar level though. On drinks alone, I'd give 4 if I catch them on a good day.
***However, I have to take away stars for their customer service- this location is the worst! (I've been to the Chinatown and Evanston locations for comparison)
After purchasing $20+ worth of drinks, I had 2 of the 4 drinks in hand, plus straws, and when I went to pass one to a friend, my drink fell to the ground. I get it.. my mistake for being clumsy, but I can't imagine I'm the first patron to do so. I even tried to help by putting napkins down to prevent the spill from spreading. Not once did either of the employees offer to make my drink again (as any decent establishment would). Then, my friend specifically asked the girl if she could, and she flat out said no, we have to buy another one.
Bottom line- smart customer service will keep a loyal customer. Every time I'm in Argyle, I always went to Kung Fu Tea and spent at least $20, and we all know it doesn't actually cost that much....
Kung Fu Tea is a franchise, so idk if it's truly this location's bad management, or the girl was too young and incompetent.