Stephen Y.
Yelp
I've been to 3 other Kura locations, so the conveyor belt concept isn't sparkly and new to me anymore. Out of the locations I've been to, this one was definitely not the best. I'm not sure if they're still trying to find their footing, but it opened a few months ago, so I feel like any wrinkles should be smoothed out by now.
All Kura locations are pretty hands-off in terms of service; requests are made through a screen at your table and delivered by conveyor belts or robots (yes, robots). I think something is wrong with the call system at this location, though, because we had to call 4 times for wasabi, which I consider to be an important part of the flavor when eating sushi. We were ignored the first 3 times we called. Additionally, it seems like they're rationing the wasabi or something, because they gave us a literal dime-size portion of wasabi per person. By the time we received wasabi I had already finished 8 plates, so that was a bummer.
Overall, the quality of the sushi I tried at this location was good, up to par with what I've had at other Kura locations. I always like the seared eel with miso cream cheese in particular. However, I was a little disappointed with the takoyaki because it barely had any sauce on it. Some of the selections I enjoyed at other locations weren't available at this location, which was an additional downside. I would probably choose other Kura locations over this one but unfortunately, this is the closest one for anyone in the county.