Ernie C.
Yelp
I was really excited to see a new cart in this pod, hoping to add some variety to my lunch time foraging. While I realize the carts only been here a few weeks, it's been shockingly inconsistent, especially considering they've got two other carts around town.
The first time I ordered, it took probably 25 minutes to get my order. I ordered both an arepa and an empanada. No frills here - just an arepa in a container, and an empanada in a paper bag. They were both competent - not bad, not great, just fine, but definitely not worth a 25 minute wait. There was a single guy working the cart this time.
I tried them again, maybe a week and a half later when I saw there was a woman in the cart in addition to the same guy (I think?), and was thinking/hoping that they'd got the wait times downs. Seemed much better this time, with it being maybe a 5 or 10 minute wait for my arepa.
Things seemed to be going well, but a few days later, one my co-workers ordered some food here (with just one guy working), and it took 30 minutes for him to get his food. Looked like one person working was serializing everything, focusing on a single order at a time, and not looking ahead/doing anything in parallel/etc. Also it seemed he gave away my co-worker's order to someone else, as there was confusion when my co-worker went to pick up his food and it was completely wrong. The guy working was clearly confused, and it looked like he just started over on my coworker's food . . .
The other miss would have been earlier this week when a coworker's partner ordered some empanadas, but when she opened the box back at the office it was a plate with black beans, rice, plantains, etc, but definitely no empanadas.
I'll likely give this cart another try in another month or so when I'm bored with the other options, but clearly lots of training/work to be done.