Zhenni W.
Yelp
If you're looking for a Cuban restaurant with a side of sexism, gaslighting, and management so tone-deaf they might as well be the house band -- congratulations, you've found it.
We booked a birthday dinner for nine. The restaurant seated us outside directly next to a speaker blasting street-fair music at stadium levels. Imagine trying to shout across a long rectangular table just to say "pass the salt." Romantic, right?
Here's the outrageous part: they admitted this event happens every year, that the noise complaints happen every year, and yet they still keep the outdoor seating open without warning guests. Closing those tables for the evening, or simply telling me when I made the reservation, would have solved the problem completely. Instead, they served us misery at full volume.
When I politely raised this to the hosts, the younger one seemed helpful enough. But then her colleague -- a shorter male host -- decided to interrupt me mid-sentence with "please lower your voice." Yes, you read that correctly. Standing two feet from a blaring speaker, I was told to hush like a misbehaving child. That single smug remark turned a frustrating situation into an infuriating one.
But he wasn't done. Moments later, he leaned over to my husband (in Spanish) and suggested he "control your woman." This was my husband's birthday dinner, and instead of celebrating, he was treated to a live demonstration of how not to run a restaurant. Misogyny on the menu -- who knew?
Management then doubled down. A female manager appeared, already primed to defend her staff before hearing our side. She lectured us that the city is responsible for the noise, not them. So I returned the favor and asked her to "lower her voice." Her stunned silence was proof of the obvious: apparently, staff are allowed to yell at customers, but customers must whisper like we're in a monastery.
To recap: the noise wasn't their fault, but the hostility, sexism, and arrogance were 100% theirs. If you value respectful service, avoid this place like the plague. There are plenty of restaurants in town that understand the difference between hospitality and hostility.