La Boulangerie Boul'Mich

Stepping into La Boulangerie Boul'Mich was an absolute delight! The moment I walked in, I was enveloped by the irresistible aroma of freshly baked pastries, which immediately set the tone for a fantastic meal. The sheer variety of delicious treats on display made it incredibly difficult to pick just one, but everything I sampled was utterly incredible. My standout favorite was undoubtedly the coffee with Nutella on the rim – a truly decadent and must-try experience that perfectly blended sweetness with rich coffee notes. I also savored their French Toast, which was light, airy, and served with fresh fruit, easily ranking as the best I’ve had in a long time. The croissants were flaky perfection, ideal with a hot coffee and fresh-squeezed orange juice. Even a more complicated order was handled with impressive attentiveness, and the salmon dish was spectacular. Beyond the amazing food, the service truly shone. The staff, like Yolanda and Tefi mentioned in other reviews, were incredibly friendly, fast, and genuinely helpful, making the whole visit feel special and welcoming. The atmosphere was vibrant yet cozy, perfect for a relaxed brunch. I'm already planning my next visit, eager to explore more of their extensive menu. La Boulangerie Boul'Mich is a 10/10, highly recommended!

I had breakfast here this morning and it was an amazing experience! I ordered their special croissant with Serrano ham, Brie cheese, and a Benedict egg, absolutely delicious. The combination of flavors was spot on, and the croissant itself was perfectly flaky and fresh. On top of that, the service was outstanding. Yoana was incredibly friendly and attentive, making the whole visit even more enjoyable. Highly recommend this spot if you're looking for a great breakfast and warm hospitality!

All I can say is WOW! 🤩 I’m definitely making this my go to spot for breakfast and coming back to try out their lunch items which definitely caught my eye, our server Paola was amazing, knowledgeable of the menu making amazing recommendations and the food was just top notch! The OJ was fresh and delicious and so was the strawberry/passion fruit refresher, the cappuccino was one of the best I’ve ever had and the overall feel of the place is cozy, fast friendly service and amazing food, what else can you ask for

It was my first visit to this location of this successful small mini chain, and I enjoyed it just as much as my visit to their Doral location! Karen was very sweet and helpful. As a Wedding DJ in Miami, I appreciate good food and hospitality. Thank you! They have a nice assortment of pastries and treats as well as delicious coffee. Cool decor including plush bench seat backs made from coffee bean bags and their "Bakery" sign is spelled out with collanders! Creative! Highly recommend!

I had a wonderful experience at Boulangerie in Pinecrest, thanks to Paola! She was incredibly kind, attentive, and professional throughout our visit. Her warm smile and thoughtful service made us feel truly welcomed. Paola went above and beyond to ensure everything was perfect. She’s a gem — thank you for making our day extra special!

Food immaculate, service top tier. Paola was a wonderful host, and recommended us delicious foods on the menu. We had coffee with Nutella rim and an eggs Benedict with prosciutto in a croissant which is both mouth watering (by aesthetic) and flavorful. Come here!

This place is absolutely delicious! From the moment you walk in, you’re greeted with the smell of fresh pastries. They have such an amazing variety of pastries, it’s hard to choose just one… but everything I tried was incredible! My absolute favorite was the coffee with Nutella on the rim 😍it’s a total must try! The service was fantastic, super friendly, fast, and efficient. I’ll definitely be coming back with friends for a cozy brunch day.🥐🩷 10/10! highly recommend!

First time eating here, and the food was delicious! I had some complicated orders, but they were very attentive and helpful and ready to help if anything was less than perfect. Tefi was INCREDIBLE through everything, she made this a wonderful experience. The NutCinno was delicious (just beware of how messy it can be) and the salmon was spectacular. So much food available, will have to return to continue trying things!n

Our next family food adventure take us La Boulangerie Boul'Mich is a French artisanal bakery with a Latin touch located at city of pinecrest and with a category of 4.6 and more than 1,956 reviews, great for for breakfast, lunch and brunch. With a vintage farmhouse decoration, they make a pleasant place where you can enjoy the company of family and friends. The customer service was fast, friendly and professional from the person who greets you at the door to sit down to the one who takes your order, which by the way the waiter who served us Arletti highly recommended because he explained the entire menu and the options . We order Traditional breakfast Eggs(perfect cook not dry] bacon [crunchy] and Bagette bread with butter Fruit with granola healthy and refreshing meal Greek avocado toast my favorite of the day. Simply amazing, in the first bite you can feel all the ingredients separately. Like the avocado, tomato, pesto sauce, olive oil, all that together with some slices of mozzarella cheese make the perfect combination and where you will feel the flavor of traditional Greek cuisine. High recommend if your are in the Pinecrest

On a Friday afternoon, I was surprised to see this place SUPER packed-- do people work? Place is busy but surprisingly we were able to snag a table with no wait. Smoked Salmon Salad - Salmon to greens ratio is perfect, PLENTY of capers Orange Juice - Fresh squeezed, on the tart side Biscoff Jar - This was MIND BLOWING, was seriously debating on bringing another back to the hotel Anyways, I definitely recommend y'all stop by and have brunch when you're in the area!

I expected more of this place, it has been around for some time. The display of baked items is phenomenal and wants you to order everything. Got lunch with some friends, around 1pm, it was pretty busy and loud. The place inside very cute I must say, they did pay attention to all details inside. We ordered an onion soup which was delicious, but a bit overpriced for the portion. Also ordered a Nicoise Salad and a sandwich/salad plate. The Nicoise Salad was definitely turn down, it did not have haricot verts nor hard boiled eggs. Which are pretty essential for a Nicoise Salad. But oh well. I have tried better. When placing the order for the sandwich and salad, we requested HALF sandwich and no onions, even though the waitress did acknowledge those requests, the plate came with the full sandwich and onions..... This place is more hype. Plus the service was terrible. I understand the place was full, but our waitress took our order, delivered it and came back until we asked for the check. Other than those instances she did not come back to check on us how was the food, etc. Being a waitress, a lost art apparently. Our waitress was either talking to the other waitress or doing something else.

I've been coming here for about 2 years now. I love the ambiance and how cute the place is. The food is always great and I love the mimosas they have. I really recommend getting the Nutcino as well ! The only thing I would suggest is better customer service although this place is usually busy so I kinda understand.

Went today with a group of 16 of my book club girls to do a book exchange! We were able to secure outdoor seating without more than a 10 minute wait and our waitress Samantha was a treasure! Loved the croque madame and the mimosa was delicious as well with the natural orange juice. Took some Nutella and Dulce de leche croissants to go! Absolutely love coming here

I've been here twice now so a proper review can be written factoring for consistency. If you're looking for a fancier type breakfast then your average diner or cuban bakery then this is your place. Just don't expect it to be cheap & don't expect a lot of space to eat as the tables are small & relatively close to each other. You'll have your pick from pastries, pancakes, croissants, & many other freshly baked items. Want to eat 15 servings worth of Nutella? They can help make it happen with a pastry or an espresso dripping from the sides of the cup. Presentation is pretty well done on most dishes & the flavor profiles are all there. I would like to see the bathrooms get a bit more attention. The door handles were in bad shape & just didn't meet expectations to match the rest of the restaurant's ambiance. The food & drinks overall are good & the service from staff is relatively quick. Expect a minimum of 20-30 mins wait for a table for 2 during peak breakfast or brunch hours. I believe you can also just walk up & place a to-go order at the counter if not waiting to eat there is more your thing.

Great for Breakfast and Brunch. This place truly lives up to its name - the breakfast offerings are fantastic, and the brunch options are equally delightful. The croissants are simply divine; I highly recommend trying both the ham and cheese as well as the chocolate varieties. And let's not forget about their iced dulccino - it's a must-have! While we also enjoyed the meat lasagna, it was a bit on the cheesy side for our taste. Pro tip: arrive early as this popular spot fills up quickly... you won't be disappointed!

This is a great go to for outstanding coffee options, croissant and other bakery goodies, excellent omelets, daily soups, all made fresh and with high quality ingredients. I've probly been here 30 times and keep coming back for more. The empanadas are awesome. The deserts in a mug and to die for, but not recommended if you're watching your figure!! Haha. The tuna is thick cloves, not your every day canned stuffed. The avocado toast is ridiculously good- yes it's very special!!! The orange juice is fresh squeezed on the spot. You really can't go wrong , I have yet to try anything I didn't like.

Pastries are great, but this place gets 2 stars because they remove ALL pastries over 1 hour before closing every day (I've arrived multiple times between 4:50 and 5:10 PM, only to find all pastries removed from the display). Plus, they are already mopping the floor (over 1 hour before closing) while a few people are dining inside. Come on!!! If you close at 6PM....don't allow employees to start closing 60-90 + minutes before the official closing time. That's some real Miami laziness!!! Hospitality is not about employees getting ready to close and go home 90 minutes before closing. Who's running this place?? Get it together!!!

This is a super cute hole in the wall, didn't even know it was in Palmetto Bay. The inside is beautiful and the service is quick, the prices are great 10/10

Arrived on a Sunday for lunch and didn't have to wait for a table. The restaurant is pretty large and even with most tables being occupied we were seated immediately. We started off with empanadas and coffee. The coffee lacked espresso. The empanada was nothing special and I was shocked that it was almost $7. I could have gone to a local bakery and gotten the same thing half price. I ordered the croque madame. It was pretty average. Honestly, I could have made this at home and it would have been the same. The eggs that came on top were over cooked and the two tomatoes slices really did nothing for the dish. All in all for the price of the food here and the quality, I would never come back. I guess this restaurant is visually appealing for Instagram pictures and that's why people keep coming back but it's ridiculously expensive for what is served. I'd be more understanding of a $18 toast with ham and eggs if it tasted great and was prepared properly.

What a delicious and satisfying experience! Yes, on a Saturday the wait is long. Then again, any where you go will be on the weekends. Expected and understood. Great system implemented that lets you know how many parties ahead of you. The server was very nice, attentive, and helpful. The food was mouthwatering and simply phenomenal! Very family friendly yet cute for a brunch or date. You can order for pick up or delivery which is amazing news! Our food came out hot and the complementary orange juice hit the spot! Freshly squeezed! The bread with the meal was so fresh! Truly satisfied and delighted! Took Nutella croissants home. Oh boy! Ridiculously yummy!! Will definitely visit again.

Great service. Amazing croissants Nutella cappuccino recommended. Highly staffed team.

I always enjoy ordering food from or eating at La Boulangerie in Pinecrest. The quiches are really good - both the spinach and mushroom. They come with a side salad, as well. The nutella croissant is delicious and full of a lot of nutella (get extra napkins)! The orange juice is also really fresh. I need to try other food, but I always end up going back to the quiche! The menu has a lot of options for everyone, and the desserts and empanadas look great! The only reason for giving it 4 stars is the service, but I think the food is great enough to keep coming back.

I was a pretty underwhelmed when visiting for a weekday brunch with a friend. The attention from the staff was barely there. We were kept waiting a while and treated in a way that made us feel unwelcome and rushed to order. The food itself was also very underwhelming and WAY overpriced for the quality served. Nothing stood out and if anything everything was quite bland. The location is cute and okay for smaller parties, but if I'm honest I wouldn't make it a priority to try this place.

All types of sandwiches served on yummy baguettes. We had the prosciutto mozzarella which was very nice. We also had the Brie and Almond sandwich. Sweet and savory. Service is good and the ambiance is busy with plenty of pastures to select. Don't miss out on the Almond Chocolate Croissants.

It was my first time here and Yolanda the server was so sweet and energetic. She gave my husband and I a recommendation of the popular choice "Le Club" sandwich and the new York bagel and it did not disappoint. I liked that it came with oj & coffee. She also recommended the new pistachio croissant and it was to die for! Everything felt so fresh we're definitely coming back.

I looooove coming here, the food is always so good. Their orange juice is chefs kiss and the deserts... the desserts are so yummy! I've tried almost all of their mousses and tiramisu is hands down my favorite. It such a cute spot too. Nice brunch vibe.

**2 given because of the quality of food** I have been a customer of different Boulangerie locations for close to five years, and while pricey, I think they have some great baked goods and food, but I will not be continuing to eat here nor will I recommend it to others. I went this past Sunday with my family, and had to prepare them for what I knew would be slow service and rudeness, but even that didn't cover our experience. To start, there was no one attending the hostess stand regularly, instead a man was running up and down when possible to take names. Twice he would let the person who came in last get seated before parties of the same size who were already there. They did not have anyone cleaning tables, and at one point there were four tables that were dirty, while most staff were standing in a corner and making no effort to clean them and seat the group of at least 15 people waiting. Finally, when we sat down, the floors were covered in food and dirty napkins, and they did not wipe down the table. The waitress responsible for our table was busy, and after about 15 minutes waiting another waitress came to take our orders. We never got the orange juice that comes with the breakfast. Once we got our food ( which besides the croissants was just ok) no one came to check on us, ask if we needed a refill or see if something was missing. After about 45 minutes of breakfast, we started to look around to see if the waitress would come back and take a to go order and bring us the check. We waited some more, until I just stared making eye contact and signaling for the check to anyone I saw. At this point more than half the restaurant was empty and looking out the window over a lost cat. I placed my order and paid the bill, only to wait another 15 minutes for croissants and jar desserts that were already prepared. While food is good, there are hundreds of other French fusion bakeries in miami of similar price and quality that I would rather go explore than continue to get terrible service here.

This place is super cute! I loved the coffee with Nutella all around it but definitely more of a desert rather than a pick-me-up. Unfortunately, the day I went they didn't have French toast so I opted for some chocolate pancakes. The meals are a great deal because it comes with a glass of orange juice and American coffee. My waitress was very attentive and kind providing excellent service. The Eggs Benedict was a hit with who I went with. Overall, cute French brunch spot that I would recommend.

Such a good location and restaurant. The hot chocolate was so good and so beautiful to look at, didn't want to drink it. But I did and the orange juice was the perfect size and tasty. I ordered the French toast with strawberries and bananas while my friend ordered the pancakes with a side of scrambled eggs with goat cheese and it came with bread. It was well balanced and very tasty. The atmosphere was nice and service was good and efficient.

The ambiance is phenomenal. The customer experience was not as good, unfortunately. I came in on Fourth of July at 3:30 pm. I waited by the door for roughly 6 minutes before anyone greeted me. A young lady came, I said "for two please" and she looked down at her watch and said "no only to-go". We said well okay maybe they close early that's fine, its a holiday after all. We asked for the menu and another worker came and said "no, only bakery items". The lady behind the counter was very kind. The coffee we ordered 'Iced Dulccino' was not good at all. The person who I came with is insisting I return because she says its a great place. My experience was not too comforting. The beef empanada and tomato mozzarella empanada were good.

This place is a beautiful bakery with nice tables, chairs, and decorations. The service is wonderful - attentive and friendly staff. Their coffee is delicious as I've tried various flavors and types of coffees. However, their food lacks taste. Although portions are a hefty size and the food looks presentable, it does lack flavor - maybe it's been my choice in ordering, but I can try something different next time.

After all these years I figured out the trick. If you want to be immediately seated you have to arrive late in the afternoon (1:30 PM). All breakfasts include fresh, squeezed an orange juice and American coffee. Waitress was very attentive. Overall nice experience.

What an amazing brunch spot. This french style bakery is just fabulous. The food is delicious, I ordered a nutella stuffed croissant, cappuccino, and the eggs benedict. Everything was delicious and fresh. The service was great as well. This place gets packed on the weekends so I would recommend to go on a week day. There are a few more items on the menu that got my attention so I will definitely be back.

Nice spot for breakfast, freshly baked pastries and coffee. Walking in, there's a sign to wait to be seated. Took a while for someone to greet us and come over. We got a table right away. Our server took our drink orders pretty quickly while we looked at the menu. Menu items are pricey. $17 for an egg croissant sandwich with Canadian Bacon, $19 for Eggs Benedict, and $16 for French Toast. Granted, Coffee and OJ were included with the last two meals. The food was tasty, not out of this world, but pretty good. Portion sizes were decent. The best part about this place for me was the freshly squeezed Orange Juice. They don't take reservations, so get there early, especially on weekends. There's a (free) parking lot right in front.

I was very excited for this place because of all the great things I had heard. The moment you walk in, you see a row full of all kinds of delicious pastries that catch your eye. We went on a Saturday morning, so it was very packed and busy, but we got sat down right away. We ordered two Chocolate Croissants with an Iced Coffee to start and shared a sandwich for our main meal. I asked for the iced coffee to not be too strong, and I was brought a glass of milk with nutella inside. Extremely dissapointed. The waitress didn't bring us the croissants until after we had finished our meal and when we asked her about it she said she forgot to tell us they were out of the Nutella Croissants. It would've been nice to know when we had first asked for the order. Overall, I was expecting much more from this place.

Amazing service, nice location and great food. I will definitely be going back. The food was fresh, pretty and cook great. I would recommend this restaurant. I had a great time with my BFF!!! Amazing day!!

This place was amazing! Got the French Dip, Croque Madame and a Nutccino. The French dip comes with slow cooked roast beef, melted Swiss cheese and caramelized onions with a salty "au jus" dip. It was my favorite dish out of the two that I ordered. Loved how tender the beef was and the bread had a nice crunch to it. The croque madame was so tasty! It's an open French baguette with ham, Swiss cheese baked under two fried eggs, tomatoes and a touch of Béchamel sauce. I mainly got the nutccino because of how good it looked and did not expect to like it at all LOL. However, it ended up tasting pretty good and I enjoyed it. This place was packed when I was there, but I didn't have to wait too long to get the food. It's a cute spot and I love that it's so spacious.

A bit on the pricey side but regardless the food was tasty! The orange juice for sure was freshly squeezed! You can taste it's deliciousness. The Croque madame was unbelievable on a French baguette, next level honestly. My Perico plate which is fried eggs with tomato and onions was bland kinda disappointing. But the table had salt to add. The croissants were great! Mine was guava and cheese filled ! Who knew?! Our server was quick and efficient no complaints on that aspect. We walked in and immediately greeted and seated. The environment was ascetically pleasing. Recommended for your French needs.

I have been here multiple times since 2020 and the food is always great, however, the service could use some work. Some of the servers can be rude and inattentive, they rush you to order and rarely come by the table to make sure everything is alright. I've tried them several times in hopes the service matches the food quality and every time I am disappointed. If you are looking to experience great service and enjoy their great food I recommend you visit the Doral location.

Delicious place. The atendente Samantha is very sweet and prestative. I love this place

Amazing food and service! Perfect meeting spot for friends family or business gatherings.

Absolutely amazing! If I lived in Miami I'd be here so often. The place itself is beautiful. The food is so tasty and you can tell high quality ingredients are being used. I could've eaten everything here three more times if it were physically possible lol the guava cheese croissant won my heart

Omg omg this place is AMAZING!!!! my best friend and I didn't feel like going out for brunch so we had brunch delivered to us via La Boulangerie and I was beyond impressed!! While I didn't capture pictures of everything before we devoured the deliciousness that was delivered to us, this has got to be one of my new favorite yummy go-to's for brunch. The filled pastries were flaky and gooey! The egg Benedict Florentine was perfectly intact upon arrival and the muffins were not soggy! My FAVORITE was the Brie & Roasted Almonds Sandwich with Romaine Lettuce & Raspberry Jam! Loved it! I've ordered from them a couple of times since then and eventually may make it to the restaurant, but I've been very impressed by the delivery.

This has become one of my favorite breakfast places. Their croissants are to die for!!! Every single flavor just melts in your mouth! Give them a try, you won't regret it!!

Really wanted to complete some writing, get some hot food and good bread on this rainy day. The service ruined the entire experience. I was seated and waited for about 10 minutes...then went to the counter to get an understanding of their service system..the person at the counter seemed confused too...so I went back to my seat...kept working...until a server appeared in the half empty restaurant. She came ready to take my order but I don't have a menu. I was parched from the wait and asked for a glass of water while I read the menu..then went back to working...because clearly this is a waiting game... Finally ordered.... Pappardelle Ai Funghi - pasta with mushrooms...dish arrived in a timely fashion...hot and steamy...BLAND..I asked for black pepper..she gave me salt and Pepper shaker from nearby table...no baby..it's pasta, do you have any fresh pepper and hot pepper flakes...yes to the fresh black pepper and no to the red pepper flakes...odd...but I need to finish eating and working...took a few bites to satisfy my hunger..ready to go...but all of the staff are holding a long "ignore the customer" meeting..literally, not one person was on the floor to assist the customer. Again I have to go to the counter to interrupt the "ignore the customer" meeting...because we can see them but they can't see us! Even the old man in front of me was waving his empty water cup in the air just to get a little attention. From the counter, I asked for the check. The server presented the check. Asked me if everything was okay. I told her no..the food was bland and the service was not good. I left her a small tip because I think she has not been properly trained and is just following the culture of the restaurant. One thing she has learned is to not let the customer provide feedback after payment. I had my receipt texted to me. When asked for feedback, the system stated that I already gave feedback. I did not! Oh.. the bread, butter and water were very good. I have a place nearby...I may get bread, butter and water to go one day.

The food tasted like , subway and food you could make at home with ur monthly grocery budget. The waitress barely tended to us unless we got her attention on top of that she was wearing a HOODIE, very unprofessional. Just not a good experience.

The first time I came here the food was delicious, but the last time I went the service was so bad we just left. We stood and were waiting to be seated for nearly 20 mins. Now, I understand restaurants are busy and there are waits, but the servers and host made eye contact with us and did not even acknowledge us. It's a shame, the croissants looked good...

Been here a couple of times. The location is nice and the restaurant is nice as well. But it is super basic. Sounds fancy because it is "french" but there are better places. It is a large restaurant and holds a good amount of people but with the hype its not worth it. The food was good but I could get the same thing at a smaller spot that isn't as busy. For being French they don't have pate and I LOVE PATE. The au jus sandwich was good the broth is super salty but it pairs well with the sandwich. Le beau ordered french toast and it was something that I could have made at home. Service was ok for a busy Saturday morning and we ended up sitting outside where there are limited seating. We didn't really eat any of the pastries but they looked ok.

Lots of free parking very basic Plaza butttt The restaurant stands out . Great place to hang out with friends or eat out with family, even for a business meeting. We had the salmon avocado toast, Nutella croissant and biscoff croissant with coffees ! Everything was delicious, croissants were stuffed, so was the avocado toast. There was a great amount of salmon on it for the price charged. We will definitely come back. Service was good, we were greeted at the door, bathrooms were clean, the place was pretty busy on a Wednesday morning but pretty quiet with nice music and a good atmosphere. Plenty of seating tables inside but not outside

Great food and service. All the items in the bakery are amazing. Thank you Paola and staff for a great experience.

Great food and service. I had the Greek avocado toast. Paola was great. I would definitely come back.

Love the place ambiance. The problem is the quality of the food and the over the top prices The coffee can be better for a price of 7 dollars. I went in today and bought a croissant sandwich, a Diet Coke and a bag of sweets with a 15% tip I paid 30 dollars. Crazy expensive. Ice cold sandwich not even ask if they can heat it. Is sad but I won't go there again . Sad because it can be better. The tip request is crazy just behind a counter and ask to much

After reading all the great reviews I decided to come here for brunch. The place was packed, but only had to wait outside for about 5 minutes before getting seated. The prices seem a little steep, but the portions are huge. The croque madame looked amazing so I decided to try it, but it was just ok, the swiss cheese also throws it off a little, I think this dish would be better with a different cheese. I also had the prosciutto avocado toast, the bread was kind of stale I could barely cut through it . The toast also had too much prosciutto, which others may appreciate. I just think it was an overwhelming amount, and it was ok, really seemed like I could make this better at home. croissants were good and I enjoyed my latte. Overall an average place for me I wouldn't wait to be sat here.

Prices here have skyrocketed. Up 33% in a year. Not a sandwich under 15$? A quiche is 13$? Not sure what caused this as eggs should really be the only thing to have sparked these changes. Empanadas used to be amazing here; not they barely have any filling for almost 7$ per Not gonna make the drive next time

I was so disappointed considering this was one of my favorite places to visit when back home. My daughter, best friend and I literally waited over 20 minutes standing to be attended to see if they had a table. Not one person working there recognized anyone waiting. About 4 more small groups came in behind us, and still no one even looked us in the face and said we will be right with you. There was a group waiting before us, and they seemed very out of patience as well that no one was attending them either. We left after the 20 minutes and found another spot to dine. I hope the people in front of us were eventually assisted at least.

Always great food and service. Many different options to choose from. The servers are always helpful and friendly.

The food is average and overly expensive. There are much better alternatives in the area for a good breakfast or lunch at a fair price

I've been coming here for about 5 years and I won't be coming back. Things do not improve since my last review, if anything, they're worse. Today was the last straw. The servers working at the counter seem to only speak Spanish. The server that took care of my husband would speak to him in Spanish even though he spoke to her in English, then she makes a face because my husband told her he didn't speak Spanish, and she was forced to answer in English. The entire time she had a stone face, never smiled. On top of that, wearing black gloves while handling money at the register, touching dirty towels to clean, and straight to preparing counter orders, never changing her gloves. The rudeness at the counter was completely unacceptable. If you can't speak English, the least you can do is smile and be pleasant! And please change your gloves.