TheEmpathWay
Google
I've been coming here for years with my daughter, and usually, Itala is quite abrupt with us.
I typically brush it off, knowing that she doesn't enjoy her job, which is clear to everyone.
However, about two weeks ago, my daughter and I were visiting when a new staff member, who was extremely nice, joined our conversation. Itala interrupted to scold her for not knowing where some baguette sandwiches were located.
The young lady explained that they had rearranged things, and since it was only her third day, she was still learning. In response, Itala made a serious allegation that I won't repeat.
I suspect she bullied this woman, which is likely why we haven't seen her since.
It’s important to focus more on properly disciplining those who drive away good staff with bullying tactics. This behavior is simply unacceptable. Being part of a small, exclusive group while alienating other staff members is not only unfortunate and disrespectful, but it also affects a person's livelihood. They depend on their jobs for financial support, yet they must endure abuse at work.
Itala clearly believes her way of doing things is superior, and if she likes you, you're fine---you can misplace itemms here and there because it's 'your' way--‐But if she doesn't, her underlying biases become evident.
For the sake of everyone involved, individuals like her shouldn't be working in a French establishment if they harbor any form of racism towards the very people and the culture they represent.
I hope this review conveys my frustrations clearly. It infuriates me to witness blatant bullying, and I can't help but feel that Itala treats Hispanic employees more kindly and promptly, while being aggressive toward others, particularly those of French descent.