AR A.
Google
La Cappella continues to offer one of the most breathtaking views in all of Puerto Vallarta. It’s a truly special place for an unforgettable evening, whether you’re visiting with friends or family. The ambiance is elegant yet relaxed, the cocktails are excellent, and the food remains outstanding,beautifully presented and full of flavor.
That said, I did notice a difference in the level of customer service during my recent visit with my girlfriends compared to last year when I dined here with my family. The staff didn’t seem as attentive or engaged as before. While the experience was still enjoyable, I couldn’t help but feel that the warmth and hospitality that once defined this restaurant — and Puerto Vallarta in general — were missing a bit this time.
Perhaps it’s something that management or even the local Chamber of Commerce could address, as great service is what keeps visitors coming back and makes them feel truly appreciated. I sincerely hope to see that signature Puerto Vallarta hospitality shine again, because La Cappella remains one of the most beautiful and memorable dining spots in the city