Cynthia H.
Yelp
I'm sure they do some good work, but dealing with them was a disaster for me. I agreed to rent to a client of theirs who brought bedbugs into the apartment via a used couch she purchased the previous day. She was asked to get rid of the couch and refused. I reached out to the Casemanager, Luis, who did not help her or pressure her to get rid of the couch. I had to exterminate a total of 5 times. With Luis knowledge, she moved another adult in who was not on the lease. Her children were destructive- writing all over the walls and destroying the blinds, all with Luis' knowledge. She let her 13 year old and 5 year old take the dog, into the yard and poop all over. It also pooped in the apartment. She let the kids take out the garbage and they just dumped unsealed bags onto the ground earning me a citation and fine from the city, again all with Luis' knowledge . Round about June, the agency failed to pay rent for three months, nor did they pay late fees when they caught up. And the list goes on. Now that they owe more than their security deposit, they refuse to even contact me. I would expect an agency like this to have some integrity, but they have none when it comes to the landlords that agree to rent to them!