Maricela A.
Google
I don't know even know where to start. I guess the shop manager a black haired female , thought that treating a customer with an extremely bad attitude and no room for an understanding on a simple ask " could you please write happy anniversary on a premade cake" was the ideal customer service to be provide at La Catalana Bakery on this fine 2025 Christmas Eve , I'm writing this review regarding the staff , no the bakery itself as, myself a fellow business owner can completely understand when some thing are beyond our control , management I kindly advise you to train your staff with an extensive customer service program as it is not what you say but how you say it . I'm not even upset at the fact that a bakery couldn't do a very simple thing , I'm upset at the way I was spoken to . I distanced myself and opted for staying quite as ignorance is a flaw that I do not enable ...