Amy H.
Yelp
Before publishing this review , 1. I've worked in the customer service industry for 11 years , 2 food industry for 7 so seeing and experiencing this is just as a head up for anyone that's plans to come here .
The entrance is a little confusing, all the associate look at you and do not greet you until you're ready to sit at a table . You don't know if you seat yourself or if they seat you. It seems like you sit yourself unless it's busy then they sit you ?
We had three different servers , the manager came in and as one of the servers became a bartender mid service we were helped by two gentleman that got busy during a rush . The manager was just sitting and speculating at the end of the bar the entire time . Sorry but as a manager if you see your associates struggle , you should manage and help where needed ?
We ordered the appetizer platter "La Botana la central " for 12 , it's literally smashed tomatoes, what they consider "pico de gallo" and smashed avocado what they consider "guacamole" . No flavor , no sort of sauce or even condiments were added it seems . To everyone their own I guess . The chips were stale and the chicharrones were probably the only thing we ate . At this point we were waiting and I mixed my own concoction for the guacamole , adding salt , lime and some salts the guy brought over .
We ordered the 3 dollar tacos for taco Tuesday
2 Al pastor and 1 Cabeza
For some reason the check was 6.00 for Al pastor and 3.50 for cabeza ? That didn't add up to me . The young lady that helped first told us the birria was 3 as well and turns out it was 3.75?
ASK FOR A PRINTED OUT CHECK , their prices aren't adding up at all .
The tacos had no flavor , the meat was flavorless , the sauces were flavorless . I don't recommend this place .
I've lived here for three years and came across this place and it has a great ambiance and nice out door seating but the service and food definitely isn't matching the energy .