Mary-Anna Ebersbach
Google
I was really looking forward to trying La Crawfish after hearing good things, but unfortunately, my visit left me disappointed and frustrated.
We ordered a dozen oysters, specifically 4 Korean BBQ, 4 Japanese Yuzu, and 4 Thai Chile. What we received were 12 plain oysters with only lime and Valentina hot sauce on the side—not at all what we ordered.
When I went up to the register to politely ask about it, the young man behind the counter just looked at me and said, “Is something wrong?” I explained, “Yes, we ordered flavored oysters—Korean BBQ, Japanese Yuzu, and Thai Chile. There’s no sauce on them.” He just stared at me for a moment and then said he’d go ask the cooks.
A few minutes later, he came back to tell us that those sauces “weren’t made yet.” This was at 6pm on a Friday night—peak dining time—and somehow the kitchen wasn’t ready with any of the featured sauces? No one warned us when we ordered, and we were just served plain oysters as if we wouldn’t notice. That’s incredibly disappointing and honestly feels like a lack of respect for the customer.
We were offered a refund only if we returned the oysters, which made it feel like the burden was on us even though the restaurant dropped the ball. Overall, there was no real apology, no effort to make it right, and certainly no hospitality.
La Crawfish may have a fun menu, but based on this experience, they seriously lack preparation and customer care. I won’t be going back.