Mariana M.
Yelp
It could've been better!
No excuses, we came in around 3pm, slow, very few customers.
I showed a photo to the waiter Hanz of the pizza I wanted, Margherita, very traditional, with FRESH MOZZARELLA. Waiter looks at the photo, agress with me that fresh mozzarella is way better and that he can definitely get it done just as the photo from their Yelp page shows.
Later, the food comes in, clearly my pizza was made with regular mozzarella, he asks if I want to keep bc his chef prepared like that.
The reason why I was choosing fresh mozzarella over regular mozzarella is bc it is less inflammatory.
The reason I'm upset with the service was because I would like to be notifies that he cannot deliver what I ordered, instead of trying to push on me something I did not want.
Later, when asked for to go boxes for my cheese platter and bruschetta, he simply drops 1 box, as if we are going to just throw everything in and go home with soggy mixed food
Sadly, I don't appreciate the unprofessional treatment. I could write more, but I'm going to leave at this. Not coming back.
People should judge customers by the cover. Nonetheless, don't underestimated people's knowledge and especially, don't assume people doeant know how to differentiate food that was ordered and food that was delivered. The lack of enthusiasm to come back to our table, to offer more than 1 box, when we clearly have 3 plates with food we want to take. And to assume I'm going to simply throw everything inside the same box and take home to eat it like that, that is just UNPROFESSIONAL.
Tell me this: if I was ordering this plate to go, would you throw everything in 1 box, or would you separate so your bread, for one, would get all soggy?
And now, I even tried to try some dessert, and guess WHO'S dessert waiter Hanz, surprisingly forgot to bring?
This is bad treating at its best. Makes me wonder, is he being racist because of my skin tone? My white, blue eye friend gets everything he orders and asks, and somehow, im being negletected by this waiter.
And to complete the bad service, we walked away carrying our 3 boxes on our hands bc the waiter couldn't even offer a bag?!?!?!
Never felt so mistreated. Had to write this review because this is unacceptable.
Incredibly rude and unprofessional. What a Joke