Faisal Shah
Google
We've been to Anne-Sophie's Lausanne restaurant a few times. I personally consider it to be the best restaurant in the world having tried Eleven Madison and others. The exceptional location, food and service that has a touch of French humour that we enjoy. It makes us feel like we're home again every time we go.
I've also heard exceptional feedback from our friends about Valence (3 Michelin star) and London (now closed) so perhaps our expectations were a little high.
The location in dubai is delightful and the service began well.
The cocktails and pre-dinner canapés were delightful.
As we moved to dinner the air-conditioning blowing directly above my seat on my back was resolved with a pashmina but it continued to blow cold air, I'm not sure this would have happened at other locations. moving the table or reducing the air conditioner would be so much more comfortable.
The food arrived perfectly, when the tea didn't arrive for one of or guests and all other drinks had we waited before enquiring and no apology was made, rather an excuse of "we weren't sure which white tea you wanted" however there's only one on the menu. After this, the waiter who originally arrived at our table dancing on his feet calmed down and one may use the French word "revendicateur".
I'm fairly confident the restaurant wouldn't have gotten a Michelin star for the service we received.
A note, the wine was good however not as exceptional as in other locations, perhaps that's to do with Dubai rules and regulations on wine importations. We're talking upwards of 50 euros a glass, we had 2.....
On the food, Berlangot, Veal and Beef were exquisite, recommend all of them. I didn't see the famous "Bar de Jacques Pic" on the menu which also may be due to the location.
Some improvement I would suggest to the the assistant general manager Thomas Berthault:
- Please make note of the seats that have air con blowing on them and mention this to guests before seating. Ideally reduce the air con.
- Too many different servers at the table, which also adds to the confusion, forgotten drinks are inevitable. We only managed to build a relationship with the delightful sommelier.
- There was no music and then at some point we heard music in the restaurant. Either is fine but which is it?
- Dubai is a location known for it's exceptional service, especially compared to Europe, I feel this was a little short, especially compared to Lausanne.
Although I'm not sure we'll return, we thank you and do wish you every success.