Frederick B.
Google
Since 2019 La Griglia di Varrone was always a highlight of my annual trip to Milan, until this week.
To start, after three (3) separate trips by our waiter to “check” on wine availability, he kept returning with suggestions that climbed from €70, to €88, to €150. We finally gave up and settled on an overpriced bottle of house red. I wish that had been the worst part of the evening.
When it came time to order, we learned that most of their cuts of beef were sold out, and much of the meat on their menu was frozen anyway. Pretty shameful, or at least unusual for a restaurant that markets itself as being about “the philosophy of meat excellence” and charging a premium.
An hour after ordering, only 3 of our 4 appetizers arrived. The fourth showed up about 10 minutes later, plated differently from the others and clearly forgotten by either the kitchen, the waitstaff, or both.
After being seated for 2.5 hours and largely ignored, we finally decided we had waited long enough for frozen beef that still hadn’t arrived. We went directly to the manager to get the check. The very same manager whose self portrait is plastered all over the restaurant was completely unhelpful, unapologetic and even attempted to charge us for items we never received, forcing me to calculate the bill myself. I would never “dine and ditch” but I wish we just walked out.
It’s always disappointing to have a bad meal at a well regarded restaurant, but it’s especially infuriating when you’re a repeat customer.
Don’t waste your time. There are many better restaurants in Milan. Kentucky Fried Chicken and McDonald’s are both right up the street.