Yuyu L.
Google
We had our wedding reception at La Novella on Sunday, August 31st, and it turned into a very upsetting experience.
When we booked, Michael (the owner) was so friendly and offered us $50 per person, with soft drinks included and wine at $30 a bottle. We had 40 guests and 10 bottles of wine. The math is simple: the total should have been around $2,300, maybe $2,500 with the extra drinks. Instead, we were charged over $4,000 plus tip. The wines weren’t even finished, and the “included” soft drinks were never provided.
We had already paid a $500 cash deposit, but it’s obvious he didn’t apply it to the bill. My father-in-law was only given a credit card transaction slip that night, not an itemized receipt. When we went back to ask for a copy, Michael lied and said he had already given it to my father-in-law (he didn’t). He flat-out refused to provide one and hung up on me when I called back to ask him to review the charges.
This is shady and dishonest behavior. On top of that, the room was roasting hot even though we were told there would be AC, and several guests complained but nothing was done.
Our wedding reception should have been a happy, stress-free memory. Instead, we left feeling cheated, disrespected, and extremely upset. Michael was rude, dismissive, and refused to double-check his own mistake.
⚠️ Stay away from this restaurant. If you care about honesty, transparency, and professionalism, this is not the place to trust with your special events.