La Perla Villas and Suites

Fabulous. If we could give more than 5 stars we would. |Firstly, all of the staff are wonderful - friendly, polite and can’t do enough for you in order to make your stay outstanding. The excellent breakfast delivered to your patio each morning is a lovely touch as is housekeeping who refresh towels and check the room twice a day. |We would also recommend using the transfer service from the airport (approx 25 mins) which the hotel offers (there is a charge).|The villa accommodation is superb too. The view from the rooms across the Caldera is breathtaking. We cannot recommend this accommodation highly enough and would love to return.

Fantastic holiday in the honeymoon suite - 10 days in perfect rooms and hot tub with beautiful pool overlooking stunning views of the caldera & beyond. The staff were incredible with nothing being too much trouble and lovely to talk to. Staff and venue 5 star - highly recommend. We always felt safe, secure and at ease here and will definitely be coming back. Even though we were only a short walk down the steps from the bustling main street, it was always calm and tranquil at the hotel and you cant hear or see the business of above, making it feel very private and special. The food was also delicious with breakfast being an absolute feast!

My wife and I stayed at La Perla for the first few nights of our honeymoon. At first, we were very disappointed with the room. We had booked a honeymoon suite via a travel agent, so we thought there must have been a mistake. There wasn't. The hotel had plenty of capacity, and we were offered an upgrade at €150 per night, which is a reasonable position for the management to take, but one that is profit over customer focused. This is something I seem to be reading a lot of in the customer reviews (along with very confrontational responses from the hotel management themselves, pretty crazy for a 5* hotel in my opinion!). Ultimately it's a business not a charity. But they should have just upgraded us. The pictures on booking.com for the honeymoon suite were not an accurate representation of the room, despite management's assertion that they were. If they had of done the obvious thing in the first place I'd be writing a positive review and would definitely be a return customer. We had a chat with the travel agent who obviously had more clout than us, and after the first night we were upgraded for free. The new room was very good and was more what we would expect from something with honeymoon and suite in the name. All in all the on site staff were amazing and friendly. Views are fantastic and if you don't have a car with you the location is great, just a shame about the issue with the room and the position taken by the hotel.

Beautiful hotel and cave style rooms. Cannot fault it. Staff were helpful, kind and friendly. The views of the sea and caldera are breathtaking. The whole place is clean and immaculate. We stayed in the Caldera Suite with Hot Tub which has 2 bedrooms and 3 beds. The daily breakfast was delivered to our terrace and was lovely. The hot tub was a lovely addition. The pool was beautiful and despite limited beds we always managed to secure one. A few things to note; the pool is not heated so is quite chilly; you cannot directly see the sun setting from the hotel so you would need to go to a viewing point in Oia or do as we did and take a sunset catamaran cruise (recommended!); finally be aware there are many steps and they are arduous if you have poor mobility. Our room was about half way down the cliff at the level of the main pool and I think there were around 80 steps to the main Street level. It’s perfectly doable but worth noting - especially in the heat of the day! If you get a room nearer to sea level there will be more steps! All in all none of this affected our enjoyment. I would return in a heartbeat. Special mention to George at the pool bar for taking care of us. And to the amazing staff (including Lio!) who carry luggage up and down those stairs in the heat!

Absolutely amazing stay at La Perla Villas and Suites, after initially booking at their sister hotel in Imerovigli I received a whatsapp on the morning of our flight to say that is was unfortunately not available and we were offered an upgrade to La Perla Oia with complimentary airport transfer, slightly hesitant at first it turned out to be the best thing that could of happened to us. The views are absolutely stunning (even managed to catch the sunset from our room) the hotel itself is just so peaceful and feels like a relaxing spa retreat, staff were incredible so polite and could not do enough for you, cleaners in twice a day and the room was spotless always stocked with amenities. Perfect location to get out and explore and plenty of amazing restaurants within suitable walking distance although it takes you a while to feel hungry again after the amazing breakfast that they serve right to your room 😊. Overall we could not of asked for a better honeymoon it was genuinely the most perfect holiday and i would 100% recommend anyone to stay at La Perla you wont be disappointed!

I am writing to formally document my extremely disappointing experience with your hotel and to leave a review regarding my hotel booking On August10, I made a reservation to stay at your property. Unfortunately, a significant and unforeseen emergency arose that made it impossible for me to travel. Immediately upon realizing I could not travel, I contacted your staff o to explain the situation and request a full refund. My travel agent, also reached out on my behalf to advocate for my case and provided details of the extenuating circumstances. Despite these efforts, my request for a refund was flatly denied without any consideration or empathy. We even proposed a compromise, suggesting that you keep a reasonable penalty fee as per your policy and refund the remaining balance. This good-faith compromise was also refused. I believe this policy, as applied to genuine emergencies, is exceptionally rigid and demonstrates a profound lack of customer care. The complete unwillingness to offer any solution or show flexibility has turned a simple booking into a deeply frustrating experience. It feels less like a cancellation policy and more like a refusal to honor exceptional circumstances. Due to this poor handling of my situation, I have been forced to escalate this matter by filing a complaint with the Better Business Bureau (BBB). I am also leaving this review on all relevant platforms to ensure future guests are aware of the risks involved in booking with a company that shows zero flexibility or compassion for its customers. I hope you will reconsider your position.

We absolutely loved our stay at La Perla Villas. From the moment we arrived, the service was spectacular. The team went above and beyond to make us feel pampered and cared for. After staying in an Airbnb on the island for a few days, I wanted something more elevated and relaxing—and La Perla delivered in every way.||I booked our room at the last minute when we decided to extend our trip, and they couldn’t have been more accommodating. The little touches made all the difference: a complimentary bottle of wine at check-in, daily bottled water, toiletries thoughtfully provided for all three of us, and even an extra bathrobe. The breakfast each morning was plentiful and delicious, and such a treat to start the day.||My daughters and I were incredibly comfortable—the pillows were amazing—and we couldn’t get enough of the breathtaking views. The pool area is gorgeous; I only wish there were a few more loungers since they fill up quickly, but the ones available were lovely.||La Perla truly felt like a retreat. The kindness and attention to detail from the staff made our stay unforgettable. I only wish we had more time here, and I’m already dreaming of when we can come back. Highly recommend!

Disappointed by Inflexible Booking Policy We were unable to travel due to unexpected circumstances and reached out to the hotel well in advance to request a refund or reschedule. Unfortunately, we were informed that their policy is strictly no refunds, no changes, with no room for exceptions. While I understand that businesses have policies in place, a more flexible or compassionate approach — especially for travelers dealing with emergencies — would make a big difference. We didn’t stay at the property, so I can’t speak to the accommodations, but the booking experience was disappointing. I hope the hotel considers revisiting its policy to better support future guests.