Hillary P.
Yelp
This experience was a bit of a disaster for us. We went here because we were in the area, craving Italian food, and it was pretty well-rated. When we arrived, it looked like a cute, homey restaurant. However, we were quickly ushered downstairs, which didn't have any of the charm of upstairs. It looked like a windowless cafe, very plain.
The menu was huge, with all the staples you would expect from an Italian restaurant. It took us a long time to get the waitress's attention, and she was surly with us. Our food took at least an hour to arrive. During that time, we saw a table of about twelve young men get their pizzas every ten minutes or so. Some of them had finished eating before others had received their food. We also saw two women with a young girl tell the waitress that they had been waiting for their food for a long time, and that they had theater tickets to get to. A couple came in after us (and after the women with theater tickets), and received their food first, at which point the women gave up, told the waitress that the wait had been ridiculous, and left. At this, the waitresses rolled their eyes and chatted/gossiped with each other.
The food left a lot to be desired. My pasta was alright, but my boyfriend's pizza was undercooked and raw in the middle.
Overall, do yourself a favor and go to any of the other amazing restaurants London has to offer.