La Réserve de Beaulieu

The hotel is charming, immaculate and the breakfast is excellent. However, many of the rooms do not have adequate air conditioning. We were there during a heat wave, but a hotel of this caliber and price should have rooms that can be cooled down even if it is hot outside (after all, it is not uncommon for heatwaves to pop up in August in South of France). We had multiple rooms and my own room was nice and fresh and cool (so it clearly can be done), but most of the others were uncomfortably hot. My (adult) children had trouble sleeping and came to our room to dress for dinner and for formal events we were attending becaue of the heat in their own rooms. At this price, this is ridiculous. ||We communicated with hotel and at first were told it would be fixed, then when the problem persisted, we were told it was a heat wave and nothing they could do. We received a small (not enough) discount for our trouble but after that, upon reflection, I was still very upset that this basic level of service was not met and that I spent so much money at this property. All the other properties I stayed at on that trip had working AC, as did my own room and surely it is not unreasonable to want this. ||I tried to speak with GM who did not respond to multiple emails nor did she call me as requested. Eventually she emailed and her explanation was that the air coming out of vents was cold (ok but they they need more vents to cool the room because the room was hot and I dispute this fact anyway - we did not feel much cold air coming into the room anywhere). GM said they offered to move our rooms to colder rooms (this implies that some rooms are colder than others and that we had hot rooms - so are they admitting our rooms were hot or not?). Unfortunately, the move offer was as we were leaving for a black tie wedding at 7pm and not returning until 2am and departing next morn. Too little too late. I am shocked at the GM's attitude and unwillingness to compensate for a basic problem.||Pro tip: this hotel is NOT same organization as the fabulous La Reserve in Paris.

I booked 2 days at the spa and chose their most expensive two-hour facial, priced at €550. Unfortunately, the experience was extremely disappointing. As an owner of a salon myself, I can confidently say the therapist was completely unprofessional and not properly trained. Her hands and techniques were not suitable for a professional facial, and she lacked basic knowledge about facial treatments. The session was uncomfortable to sit through, and the only focus seemed to be on selling me additional products rather than providing quality service. For such a high-end hotel spa, this level of service is unacceptable. It was the worst facial experience I’ve ever had, and it does not reflect the standards one expects from a luxury establishment. If you are looking for a proper facial treatment, I cannot recommend this spa at all.

Fantastic hotel. We stayed in one of the suites, and it was large, with a nice fit out and comfortable beds. The service was excellent, everything arrived to the room within minutes and the staff were always friendly and willing to help. The pool area is beautiful, right by the sea, and never too crowded. Really loved our stay here and would be back!

I have stayed at this hotel for several years and found it to be exceptional on all levels. Today I was having lunch in le Vent Debut the poolside restaurant. It was absolutely delicious and beautifully presented ,Guillaume the Director of the restaurant is delightful and his well presented and attentive staff were a delight too. The reception staff are welcoming kind and helpful too. I have no hesitation in recommending for any occasion. 🌟🌟🌟🌟🌟

I booked a small group stay at this hotel and paid the full amount in advance, but due to a serious medical emergency—one of my party being diagnosed with cancer—we were no longer able to travel as planned. I reached out to the hotel by phone to discuss the situation and followed up several times by email, requesting a simple solution such as rescheduling the trip or crediting the room so we could use it on a future date. Despite these extenuating circumstances, the hotel showed no flexibility whatsoever and refused to accommodate my request to simply change the date of my weekday booking. While I understand policies exist for a reason, I had hoped for at least a gesture of understanding or support, given the nature of our problem. The absolute unwillingness to offer any alternative or credit left us feeling let down by their service, especially after putting forward clear and reasonable requests and providing background on our situation. If genuine customer care is important to you, be aware that this property was completely rigid in its approach, even in the face of a genuine medical emergency. It's advisable to confirm in advance whether the hotel will assist if unforeseen circumstances arise, as in our case, every attempt to find an amicable solution was categorically denied.

Le Vent Debout at La Reserve is one of my absolute top places in the world to visit. The view is stunning, the service outstanding the food is out of this world. We had a wonderful lunch by the pool, which was lovely and cool, the staff could not have been more friendly and, although simple, the lunch was sensational.

This hotel is exquisite in many ways. Ideal in size, never noisy. The staff are everywhere and almost glide effortlessly anticipating every need you might have. The decor is very elegant, modern, with a few antique pieces placed around the hotel. Our room was a lovely size, on the first floor looking into the courtyard and at the sea. Bathroom had a proper shower. There is a lovely sea water pool to spend the day around, recuperating and reading - lunch is top notch. One evening we went to their restaurant - which deserves a different review but suffice it to say was excellent. The only thing we found disappointing was the gym - which is too small and in the basement, so pretty claustrophobic. Otherwise - magnifique!

Ignore the last review giving two stars. We have stayed at the Reserve numerous times and it is completely excellent in every respect||I cannot think of anything that I can mark it down on whatsoever. The table restaurant referred to by the two star reviewer is very good, the staff are excellent as is the food. They do brasserie style food there, if you want really fine food then go to the main hotel restaurant where there is michelin level food, I think it is two stars.||The food is as one would expect at such a restaurant.||At la table the level is lower and they even do a £26 for 3 course menu which is excellent, and changes regularly with a chef's special every day.||The hotel has a Maybach car available to guests for local transfers to local restaurants. The Maybach for those who are unaware is the Mercedes answer to Rolls Royce and is a joy to travel in the rear of, much more comfortable than the long base S class.||The gardens are very well designed and kept immaculate by the friendly gardeners.||All the staff are friendly, and I would single out Michael at the pool and Youseff as especially good. ||I cannot think of anything to complain about at this hotel, all the staff speak English but put up with my pigeon French out courtesy.||I would highly recommend this hotel to anyone visiting the area.