Eli B.
Google
La Rue Doughnut: Fantastic Doughnuts, But They Miss The Mark On Service and Coffee (★★★★☆)
La Rue Doughnut is a genuine treasure trove for pastry lovers. If you're looking purely for taste and quality, this place absolutely deserves a five-star rating—their inventive flavors and commitment to freshness are a game-changer for the local doughnut scene. However, a couple of glaring issues held me back from giving that perfect score.
Let’s start with the spectacular: the pastries themselves. The doughnuts are great tasting, seriously fresh, and genuinely innovative. You can tell they are made with care and high-quality ingredients, which is why people line up. The dough is light, fluffy, and never greasy. Their rotating flavors are adventurous and truly delicious—I highly recommend trying the seasonal specials, as they are always a major hit. If I were rating the "Baked Goods Only" menu, it would be an easy 5/5 every time.
Now for the caveat, and the reason for the deduction. The experience outside of the pastry case is consistently hit-or-miss. While the quality is high, the size of the pastries feels cheap for the price point. They are noticeably smaller than what you might find elsewhere, making them feel more like an upscale indulgence than a substantial treat. More importantly, the service could be much better. There's a definite lack of warmth and efficiency that, if improved, would easily push La Rue into 5-star territory.
The most upsetting issue, and the primary complaint, is the coffee. When you pay for a full cup of coffee, you expect a full cup. But every time I order, the cup is only half filled. This is truly cheap and frustrating, and it feels like a total disregard for customer value. It’s an easy fix that management needs to address immediately.
I highly recommend La Rue for the phenomenal pastries, but definitely stick to the doughnuts, skip the coffee, and be prepared for service that doesn't quite match the quality of the food. I'll be back, but only when I'm solely craving that delicious pastry base.