Ernesto Elia
Google
My experience at La Sultana Marrakech was nothing short of exceptional. From the moment we arrived, I was warmly welcomed with traditional Moroccan cookies and a refreshing local drink, setting the tone for an unforgettable stay. The hotel itself is a masterpiece — beautifully maintained, full of character, and brimming with authentic charm.
When I arrived in the room, I was delighted to find thoughtful touches like fresh fruit, cookies, and dates waiting for us — a small gesture that spoke volumes about the attention to detail and care the staff provides. Every member of the team was genuinely hospitable, always ready with a warm smile and a willingness to help.
The concierges were truly outstanding, going above and beyond to ensure our comfort and happiness. They not only helped me book wonderful excursions but made sure I enjoyed every moment, personalizing the experience to our tastes. One day while exploring the souks, I found myself a little lost. To my amazement, a man who recognized us — a gardener from La Sultana on his day off — kindly helped guide me to our destination. This act of kindness perfectly encapsulates the spirit of La Sultana: a genuine commitment to making guests feel cared for, even beyond the hotel walls.
One of the highlights of my stay was spending time on the breathtaking rooftop gardens. The views over the Kasbah and the distant Atlas Mountains were absolutely stunning — a perfect place to unwind and soak in the beauty of Marrakech.
La Sultana felt like a sanctuary in the heart of the city, and I left feeling deeply grateful for the warmth, elegance, and impeccable service I experienced. I can’t wait to return!
Xavier, Saida, and the whole team deserve the most in praise for all of their good work.