Morgan C.
Yelp
What DIDN'T go wrong? Our server was rude, walking away mid-sentence when I inquired about when we could expect our missing basket of chips, 15 minutes after all the others arrived; you have to pay for your chips, FYI. Not uncommon these days, but worth noting in context. One of our friends got her tacos - TACOS! - 45 minutes after the rest of us received our food, mostly also tacos. Another friend canceled her strawberry daiquiri after waiting an hour. The rest of our drinks were dry for the last hour we were there, no refills or fresh drinks were offered. The cocktails menu is outdated (BOGO margs no longer offered on Mondays and Fridays) and the whole "post and tag a picture and get your margarita free" is a total scam; they tell you AFTER the fact (as you're paying the tab) that you can redeem a mini lime margarita, right then. Ok, can I get it to go?!
Let's see, what else? Oh, roughly 20-25 minutes for sour cream. Did I mention the place was half full? So they can't blame a packed house! The real crux is: The food is good, like really good. Well, not the chips, but everything else, including the salsa bar, super good. But the service was so abominable I don't feel the need to EVER spend money there again. A real shame. Did I mention they HOVER over you while you check out? That makes not wanting to tip a terrible server very awkward. Smart play by them, but no less infuriating.
And what's worse? No one cares. This review won't get responded to and subpar service will be allowed to continue. So buyers beware!