LA TOUBANA HOTEL & SPA

My wife and I, traveled to Guadaloupe and stayed a La Toubana for three nights. |What a wonderful experience! The hotel itself is beautiful, views are breathtaking and the suite extremely spacious. The lovely beach down below is just a corner of paradise with a dedicated area for the hotel guests. |Food was great in both restaurants. Yet, what really went above and beyond our expectations was the service. Every staff member is so accommodating and polite, genuine and pleasant at every interaction.|I truly recommend staying here and I look forward to our next visit! ||Well done everybody:)

The resort is beautiful - the setting, the high spots near the pool, the cove they have created and protect...the service at "La Plage" restaurant is great as is the food.|The food and service at the Grande Bleu is average. And, the menu is pretty limited throughout the resort. Especially, if you're hungry between meal times. Breakfast should be a bit grander with more fruit and healthy options AND coffee and tea service with sweet "Good Mornings!" It felt as if it is designed for minimal staff interactions. Too bad for us as we love connecting with our hosts.|The front desk staff is great! The coordination of activities is great. Our room was frustratingly small - but the worst was they did NOT honor the "Do Not Disturb" requests. Even when our tag was on our unit door! |Lastly, the Fitness Center is in sharp contrast to everything else about this gorgeous place. With just a few improvements, they could really have a gem!! Three pieces of equipment are unsecured to the floor, which makes them wobble dangerously. The AC fan whines painfully all the time. The set-up is awkward and there are no light dumbbells or other small tools that could really round out the movement options. It's a shame, really. Because a great workout spot is key to a restorative vacation...and then you can indulge in the Spa! (Which we heard was nice...)

First the great points - beautiful hotel with stunning views out across the bays, bar staff fabulous, friendly, welcoming, knowledgeable and professional- thanks to Christopher and his great team. Rooms (we had junior garden suite) lovely with good facilities as expected in a 5 star hotel. A reasonable stroll to the beach a bit of a climb back but very short and transport could be arranged if needed.|Now the gripes which prevented a 5 rating these are the things that irked us may be they wouldn’t others. The food offering at the bar is poor we were there for 2 weeks and it didn’t change we of course went out and about and didn’t eat at the hotel daily but when we did with an ala carte restaurant or pool bar to chose from if you didn’t want a full on dining experience then the bar only offered a limited snack menu which stayed the same irrespective of time of day or eve - dips with toast, pizza or fried balls. At the beach the menu was more varied with salads why not offer this at the bar or fruit kebabs, grilled fish kebabs, grilled chicken etc. |Getting about is difficult - car hire very expensive although we knew this before we left so was prepared. However what we weren’t prepared for was taking a taxi arranged by the hotel to Sainte Anne that cost 45 euro more than one we picked up from the local rank…. Needless to say we only arranged it through them once and made our own arrangements for a taxi other times - wasn’t the easiest as French very limited but with google translate we managed it.

Only real 5 stars in Guadeloupe. It is nice, with amazing point of views. You will have a good time and gorgeous sunrise. But overall, and I want to be clear this is totally unrelated to the hotel (whose staff is almost only from metropolitan France anyway): because located in Guadeloupe, it is much more expensive than the same thing on another island which doesn't have French high wages for employees. You can find much more luxurious hotel for the same price in Saint Lucia, Dominica etc. And with more staff and better, quicker service. And always the same problem in Guadeloupe with an often bad attitude from locals toward tourists and particularly if you are not black (obviously you will meet lovely people but you will meet many more where you will feel totally unwelcome and not willing to make any effort for whatever product/service they provide). Been going to Guadeloupe for 30 years every other year: gorgeous island, beautiful history, finally a nice hotel, but the local attitude combined with high prices for everything make it low on the carribean islands to visit if it is your first or second time there. If you have decided to go to Guadeloupe, it is the best hotel on the island. Worth knowing if you are a big party they also have several villas with 3 or 4 bedrooms you can rent with also amazing view and full hotel service.

Nice breakfast buffet with stunning view, however feels overprized for selection and quality of the food. The coffe is awfull. The staff at the Restaurant is not as a well trained as you would expect at that price (slow, watching birds eating off ppls plates).

Beautiful resort in sainte Anne. Special mention to the staff that is very helpful and friendly. The only reasons I could not give 5 stars are because of the restaurant and the room I stayed in. The dinner was just okay, the food was not warm and it seemed like the plate was seated in the kitchen for a while and they just brought it to me. The food was salty and not good. The room had a lot of ants!!! I brought ants in my purse.. disgusting. There were also other insects. The bathroom was okay. The facility is amazing. I will come back.

We discovered La Toubana during our 2-night stay at the hotel. We enjoyed a magnificent room, tastefully decorated, with a magnificent view of the sea, and a private swimming pool. The staff were very welcoming and attentive to our needs. We also had the opportunity to discover the hotel's two superb restaurants, offering excellent dishes served by top-quality staff. |Last but not least, the beach seduced us with a unique and very comfortable setting to spend a day. |An unforgettable experience that we'll be recommending to everyone around us.

We have stayed in beautiful hotels in a number of beautiful locations around the world, but none have been as good as La Toubana. We stayed in one of the sea view villas and this was simple but comfortable, in keeping with the feel of the hotel in general. The service in all areas of the hotel was exceptional and all the staff were friendly, knowledgeable and helpful.||The setting of the hotel is gorgeous, laid out over a hillside leading down to a beautiful protected beach. While the path down to the beach is steep, there is a golf cart to take you back up and the staff are only too happy to do so.||The food and drink are of a high standard, and this really was a holiday I could not fault in any meaningful way.