Marc G
Google
I simply had the worst experience of my life at this restaurant and this is also the first time for me writing a review (bad or good ) on a restaurant. When I received my plate, my heart just sank inside me : I was so disappointed, outraged, angry that such a plate could be placed in front of a customer. I remained silent because we were celebrating a birthday but inside me, I was so angry. Luckily, my neighbor on my left, reacted right away to the plate with a sound of disgust when she saw my plate and vocalized what I did not dare to say. I called the waitress and she was like : is the meat too cooked? And I said, it is not about that. I said that meat looks it was cooked 2 or 3 days ago and I sent the meat back to the kitchen. This meat looked like left overs you will throw at dogs. I did not eat a piece of it. I cut the meat to look inside and when you looked at the fibers of the meat, you could tell, this was not right. For me, the meat was just not cooked on the same day and that would be the most acceptable explanation. Because if that meat was cooked on the same day, then that is even worst. My explanation about this restaurant that they surely are able to put some good food out there : other plates (one burger and salmon tartars) at my table look good but they are able to screw things bad sometimes with no consistency and poor execution such as cooking some meat properly and not checking plates sent to customers. Remember : my neighbor reacted right away as well when she saw the plate so it was not just me! How can a restaurant send a plate like that? They really need to review their process!! Another piece of meat was brought to me and it was acceptable but I ate my meal without meat, since I had to wait. I still tipped the waitress because it was not her fault and paid for my order. Only one positive note : the sweet potatoes puree was good. Salad and dressing : just average. Overall for me, this was just a bad experience, especially for the most expensive order at the table. To the owner of the restaurant : I am not interested with a refund of my order as this will not do it : this level of poor execution is just not acceptable. The lesson you need to learn : check the plates you are sending out.
