Rob P.
Google
2024 Review: This might not be a fair review because I came in at 3:30pm, 30 minutes before 4pm closing time on a hot Saturday. After all, there's not much business for a coffee shop when it’s 90° outside in Oakland...
At the same time, I was hoping for a sense of ease while they’re cleaning up, for instance, “it’s OK we’ll be here for a bit anyhow so you can relax.“
Instead I got, “we’re going to be closing in five minutes.” That was five minutes after I sat down with my large decaf latte and a raspberry pistachio pastry (by the way, both of those were great). It was only 3:40pm. So they were closing at 3:45pm?
So, I should know better and immediately go to Philz or Pete’s or Blue Bottle and get to hang out until 6:30pm. But I wanted to check out what was more local to me, and now I know.
Come here when you have time before closing, get a pastry and coffee, and relax in the curious French ambience
2026 Edit: the owner responded, which I appreciated... 2 years later! But anyway, the apology took responsibility and registered the impact. However I still feel subtly blamed, that somehow I shouldn't be coming in 30 minutes before closing for a coffee and pastry? I love when apologies take responsibility, register the impact and do not try to explain their operational issues. Saying we're closing in 5 minutes when there are 20 minutes left sounds like someone was trying to leave early. That's for them to fix.
As for replying 2 years later, I get it, most small business owners don't have a social media staff.... That got me to thinking, where are the social-media-savvy entrepreneurs, handling numerous small business accounts?
Anyhow, like I said before, the coffee and pastry were good, so leave lots of time in case staff are trying to leave early.