Mutsa Gamzy
Google
I was turned away with a booking!, the restaurant was empty (no one was in) and I was rudely informed that this restaurant decided to cancel my reservation. How do you cancel someone’s reservation and not inform them until they walk in?The staff was rude and had no remorse about the situation whatsoever. If you are not from France, just avoid this place because you will be in for a wasted night. To further exacerbate the situation, it was raining and the staff did not even try to make up for their inconvenience and just let us sit down, given (1) I had a confirmation email the previous day which clearly reminded me of my reservation and (2) the restaurant had 0 customers seated. Just go to Cafe Cult, they treated us greatly after the horrible experience we had!
Background story: I reserved a table for 2 on Wednesday the 18th of September for a reservation on Saturday the 21st of September. As the confirmation email was written in French, I accidentally cancelled the reservation. Nonetheless, after a quick Google search, I rebooked a table for the same date and time . On Friday 20th of September (the day before my booking), I even received an email to remind me that I had a booking for the following day.