Lamego Hotel & Life

We had an absolutely amazing stay at this hotel! From the moment we arrived, the staff made us feel so welcome and taken care of – they were kind, attentive, and always ready with a smile. The atmosphere of the hotel is wonderful: relaxing, comfortable, and beautifully maintained. One of the highlights of our visit was the dinner – it was truly delicious, with excellent service that made the evening feel special. We also spent plenty of time by the pool, which was the perfect place to unwind and fully relax. The setting was peaceful, the facilities were clean and well-kept, and it made our stay even more enjoyable. Overall, this hotel offered us the perfect combination of comfort, great service, and a welcoming environment. We left feeling refreshed and grateful for such a memorable experience. We would definitely recommend it to anyone looking for a wonderful place to stay!

Was initially disappointed with the hotel as the pictures on booking.com is completely different from reality. However that being said the staff were extremely friendly. The rooms are decent, however again not as in the pictures. Facilities were clean and my wife loved the SPA. Overall we are happy with our stay.

Lovely spa hotel with comfy beds, a great breakfast and gorgeous pool. We were welcomed with a glass a of wine, which was a nice touch, and the indoor pool area is so tranquil. Staff were friendly and we enjoyed our stay. The only slight niggles were that the hotel is in between two main roads, so traffic noise is noticeable. They also don’t have any irons.

The amenities were beautiful—especially the pool, which was absolutely incredible with stunning views, comfortable daybeds, and loungers. Breakfast was also fantastic, offering an impressive variety. Bruno at the front desk was exceptional—his recommendations were spot-on, and we were so grateful for his help with booking wine tastings and arranging taxis. Thank you, Bruno! The rooms, however, felt a bit bare and didn’t quite match the high standard set by the rest of the hotel.

We had a fantastic stay! The hotel is amazing everything has been thoughtfully taken care of. The breakfast is complete and delicious, and the staff are incredibly friendly and welcoming. The rooms are cozy, super clean, and comfortable. We also tried lunch at the hotel, and the food was excellent. Overall, we had a wonderful experience and truly enjoyed our time here. Thank you!

I stayed 2 nights with my boyfriend, the room was very big, clean and the bed was massive. The SPA despite not being huge was very nice, we also had 2 relaxing massages. The pool and overall area outside was incredible. There was very wide choice for breakfast and very high quality.

It's difficult to have a nice running hotel when you don't have the basics. No tissue in the room, no garbage can except the bathroom. No coffee machines working in the breakfast area for two days in a row, only one salt and pepper shaker for the whole restaurant, and an AC system that doesn't work. This last thing was also confirmed by others. The shower works really well though.

We arrived with high expectations, but first impressions were disappointing. The website suggests an authentic heritage property surrounded by vineyards and nature; in reality, you arrive between apartment blocks and a road, and the hotel occupies the modern building next to the heritage façade. Our room—pictured online as bright and airy—was quite dark (and this was one of the better categories). Carpets looked tired and there was a noticeable odour in corridors. The pool is pleasant, but there aren’t enough loungers for the number of guests, and the chairs have no cushions (photos show cushioned furniture). After a couple of hours it becomes uncomfortable. Breakfast is fresh and sufficient for a 4*, though nothing remarkable. Bar/snacks are fine. The restaurant is the highlight: very tasty dishes with good value for money. Service is genuinely friendly, but we experienced frequent slip-ups (bringing 2 drinks when 3 were ordered, or delivering the wrong dishes). Everything was corrected promptly, so no drama—just room to streamline. As for the location: the immediate area has little to see and feels less attractive; there are, however, a few excellent restaurants in town. We used the hotel mainly as a base for Douro day trips, which were beautiful and exactly what we came for. Pricing is where the experience felt out of balance. Some items are simply overpriced for this hotel category: €21 for three mini scoops of ice cream (for reference, the same scoop with a dessert is €7, and a top place in town charges €2 per scoop). Several premium drinks at €15–€22 also felt out of step with the otherwise fair menu and the local market. There’s a gap between the website’s promise and the on-site reality. Constructive suggestions Breakfast area: Place a small drip tray under the juice dispenser; it currently drips onto the carpet, which looks discoloured. Consider a deep clean/replacement or spill mats for a cleaner look. Pool area: Add more loungers and cushions (as in the photos). A simple towel policy would help availability. Rooms & housekeeping: Address the carpet odour and consider brighter lighting in the darker rooms. Service flow: Keep the warm attitude, and add an order repeat-back and quick pre-shift checklist to reduce mix-ups. Pricing: Revisit pricing for ice cream and certain premium drinks to match the hotel’s positioning and the local market. Website accuracy: Clearly indicate that the hotel is in the building next to the heritage façade, and align pool furniture photos with what guests will actually find. Verdict: Based on the reviews we expected a strong 4* edging towards 5*; in reality it feels like a solid 3* with an excellent restaurant and kind staff, but with operational and presentation gaps—and some pricing that needs rethinking. We still had lovely moments here (pool time, great dinners, and wonderful Douro excursions), but there’s clear potential to better match the promise.