ILONKA Heisterkamp
Google
Been there again for dinner, definitely not the service you expect from what should be a classy restaurant, the food was ok.
But I will spend my money elsewhere...
Wonderful location, great place, we just stumbled across this little castle & decided to take a look and have a drink. Wonderful wine, our fav*Malbec* from Mendoza, Argentina.We sat by the fireplace. Friendly staff, professional. Great mix of Spanish music, from bachata & merengue to jazz. The only thing was that we wanted a bite to eat. An appetizer, however this was not possible. First the kitchen was not open. (Understandable)But even when it opened 5.30pm it was still not possible because they were fully booked, eventhough we were seated by the fireplace and not at the table... and for such a luxurious place, about 10€ a glass of wine... I would have expected to be able to get an appetizer...
This was not the decision of the staff, they had to ask the manager and he was the desicionmaker. So no, not flexible as you would expect in a 5 star restaurant.
We will be back to try their meals...