Krystique
Google
Good evening Google Family. I visited for the first time today. I arrived in a Lyft. My movie of choice today is "Is this thing on?" My movie showtime was 4:30 pm. Terrance, my Lyft driver, got me there on time. I arrived around 4:10 pm. I immediately went to the box office and Zachary, Landmark's Ritz Five's employee, scanned my QR code on my phone. My auditorium number was Number 2. After purchasing a small popcorn, which was $10.19 and a hot chocolate which was $3.49, the total was $13.68 and the sales tax was $1.10 which brought my total to $14.78 and I paid by cash money. I still have not figured out why movies continue to charge customers so much for the concessions food. I purchased a small popcorn without butter and I opted for hot chocolate, no whipped cream. I did not want whipped cream with my hot chocolate and Zachary informed me that I make it myself on the counter. Zach delivered to me a cup and the packet of hot chocolate and I went over to the counter to get the hot water. Then I made my way to Auditorium Number 2. There is no assigned seating here. After I made my choice to sit all the way in the back and the end seat, I then laid my belongings on the chairs, three to be exact and I made my way to the rest rooms, leaving my popcorn and hot chocolate safely in the cup holder. I observed that the seats were not recliners. I was not thrilled about that. I visit a movie theater for comfort and convenience. Reclining my seat is always a favorite option of mine and it enables me to be comfortable with my blanket and my popcorn. It makes for me the total movie experience.. But alas for me, this was going to be a long movie without that timely comfort and convenience. The rest room was clean and neat, and it came with dryers, paper towels and soap in the soap dispensers. When I made my way back to my Auditorium #2, I sat down and my belongings were still there, but I was not at all worried that is why I left them there. I knew no one would take my things. I settled into my seat with my hot chocolate and my popcorn, no butter. I put my blanket around me and by this time the previews, or coming attractions started. I settled in as best I could, not able to recline and put up my feet as I do in my other movie theaters. This was going to be a long long uncomfortable viewing. But I made it work. I did doze off from time to time, because the movie is a sleeper. A great movie to take a nap. The movie was 2 hours and 4 minutes long. Plenty of time to sleep, however I did not sleep the entire movie. They did have assisted listening devices available. The headphones and also the closed captioning devices were available for customers. When the movie was over, I cleaned up my area, threw out my trash in the proper receptable, then I made my way back to the clean rest room. Also I would like to mention that this Landmark's Ritz Five movie theater, the menu does not include pizza, or pretzel bites. They had popcorn, soft drinks, no icee's, candy, Dasani water, gold peak iced tea, hot coffee and hot tea, and hot chocolate. You were given a cup and the packet and they have a set up on the side where it is self serve, with the many condiments like hot water, equal, splenda, sugar, spoons and stirrers. I spoke with Zach before I left. I was talking with him about the assisted listening devices and he explained about the headphones and the closed captioning. The headphones may or may not worked and the closed captioning definitely were operating well. Zach was very nice and polite and friendly and very efficient. I enjoyed conversing with Zach. I liked the inside of the theater. It has an antique, intimate and unique feel about it. The only thing that would have made my visit better is the reclined seat option. I would have given this review 4 stars but because the recliners are missing, this review I gave three stars. Have a good night, be active and mobile, fit and fabulous especially for people over 50 years of age. I called my Lyft to go home and then I left Landmark's Ritz Five for the evening. Good night family.