Brenda W.
Yelp
My husband, daughter and I went to the Landon Winery McKinney last Saturday, during which time I picked up my wine for the wine club. We also sat and shared two bottles of wine, Raspberry, and Red Rose. I literally had no idea I would be charged an additional $10.00 for each bottle simply because they were opened for us, and we drank them there. My daughter and I carried the three wine glasses and two bottles of wine to our table ourselves. The extra charge is ridiculous. Before I went to the winery, I looked at the two bottles on the website and they reflect $18.00 each. If I had known I would be charged an additional $10.00 for each bottle, I would have taken the two bottles with me and drank them at home. Nobody bothered to tell me there was an additional $10.00 charge for each bottle. AND I WAS NOT SHOWN A MENU. This really makes me angry. I will never go to another Landon Winery again.
The two charges Saturday were $41.14 for my wine club pickup. All good.
The other charge was for $50.24 for the two bottles I drank at the winery, I looked at my bank statement, and instead of $50.24, the charge was then $61.29. What in the heck was the extra $11.05 for?
I spoke with the manager this morning, and she was a little condescending.
I asked her what the additional $10.00 to drink a bottle of wine was for. She said they have to go prices and drink the wine there prices. Something about a discount to take the wine with you and share with your friends. I told her I was not advised about it, and she said, "Well, it's on the menu." I told her I was not shown a menu. She then said, "Well."
What? What does "Well" mean?
She also said I was wine club member before, and I had deactivated it. I then told her I knew. That is my right.
She then said, "You don't have to worry about being a wine club member again."
Seriously? Not nice.
I spoke with two Wine Sommelier's, and they both told me they had never heard of this. If I brought wine in and drank it, there is typically a corkage fee, but not if you purchase it there and drink it there.
This is literally equivalent to going to a restaurant and ordering a meal, and the restaurant charges you an additional $10.00 to eat it there.
This was all both a frustrating and ridiculous experience.
Needless to say, I deactivated my wine club membership...AGAIN.