sueaF6186LB
Google
Arriving at Langley Castle is certainly a wow moment, our room did not disappoint. We’d booked afternoon tea - very disappointing, the bread was stale. We were told to arrive in the Drawing Room 30 minutes before our pre-booked dinner time. 20 minutes after our arrival we were asked if we wanted a drink and given the menu’s, the wrong menu, this was not the fine dining we’d booked. When mentioned to the waiter he said it was the correct menu and the prices didn’t mean anything!. 30 mins after the time we’d booked for dinner we were shown to our table, the wine we’d ordered was left, unopened on our table, good job it was a screw cap as we had to open & serve ourselves. The food was not good, my partners starter, mushroom, spinach & pinenut bruschetta, arrived minus the spinach and pine nuts!? My main course, mushroom, steak & ale was far too salty. What a huge disappointment. We mentioned this, this morning but unfortunately the Receptionist was at a loss what to do, she said the menu had been switched, why weren’t we advised of this! To make matters worse, when we got back to our room, the invoice had been emailed to us and we’d been overcharged for the afternoon tea - they charged us for 4 instead of 2 & at the wrong price! We were also charged an excess for our cheese.