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Outstanding Experience – Give This Place the Grace It Deserves
We ordered Lao Sze Chuan in Highland Park for New Year’s Eve and had an absolutely excellent experience!! Knowing it would be one of the busiest nights of the year, I placed a large family order three hours in advance, and I’m so glad I did.
When I arrived, the food was ready exactly on time, 100% accurate, and clearly made fresh to order. Everything was hot, flavorful, and packed properly, with large portion sizes, which says a lot when you’re dealing with high-volume holiday takeout. This is not fast food, this is authentic, handmade Sichuan cuisine, and it shows in the quality and detail.
As a local guide, I want to address the flood of recent 1-star reviews complaining about wait times on Christmas Eve and NYE holidays. Frankly, those complaints feel unfair. These are THEE busiest nights of the entire year, and anyone who has ever worked in food service knows that planning ahead is essential. What’s also telling is that many of those reviews don’t mention food quality at all, no comments about taste, temperature, or accuracy when they did get their orders, just generic complaints.
Restaurants like this deserve grace, especially when they are clearly working incredibly hard under extreme demand. From what I experienced, the team at Lao Sze Chuan handled a massive volume of orders with professionalism and care.
If you want authentic Chinese food in Highland Park, plan ahead, be patient, and you’ll be rewarded with an outstanding authentic meal. Huge respect to the staff for delivering quality under pressure, we’ll absolutely be ordering again. So glad to have you apart of the HP community.