Anthony M.
Yelp
AVOID THIS PLACE
I placed an order for pickup at this place at 11:45 online. I immediately got a text that it would be ready at 12:09. No problem! I work close so I decided to walk over and arrived at 12:05. There was a line so I didn't get to the register til about 12:10. The lady behind the desk asked for my order number. I read the number off the confirmation email and she said "that is not a good number" Huh? I showed her the confirmation email with the number and she quickly went and got one of the cooks. He claims that he never got my order, but mine would be ready in 10 minutes. 20 minutes are now going by and I am giving the "stare". Finally, it comes out at 12:35. You got that right, it came out about 25 minutes late. This is an order, mind you, they knew about since 11:45. Meanwhile there are at least 20 people that come in and either order (and have to wait for 1 hour) or turned around and left. I kind of wished that I would have left.
These are dumplings. How long does it take to make these? I think part of the reason was because the chefs were giving a tour and chatting up 2 older Asian couples in plain clothes. These two couples were also touching and making some of the food! Evanston has a pretty strict health code so this was likely a violation. I saw STACKS of receipts behind the woman in the front, meaning that they were getting more and more backed up with online orders. The woman in the front also didn't speak English well which is ok, but for the issues that she had to deal with, they needed somebody else up there with her. She had to run and get one of the cooks every single time.
As for the dumplings, I got 17 in my pack which seemed like alot for what I paid. As for the taste, it was ok, but not great. There was nothing wrong with them, but they lacked flavor. I went with Pork and Scallion pan fried. I was expecting something like a potsticker. They were sort of like that, but without some of the extra flavor. Again, not great, but not terrible. I ate everything. Thats why they got a 2. They were edible.
Either way, this place is NOT worth the slow as molasses service. The potential health code violation, lack of communication, and their web ordering makes this by far the worst restaurant in Evanston. I probably won't go there again for the lack of service and food options. Maybe I will throw the dice and get some for Chinese New Year next February (if this place is still in business)