Dorene D.
Yelp
Gave them another chance and no more. Previous to todays visit, we were last there on Christmas Eve and that was not a smooth visit, but we chalked it up to a very busy night but we did speak to the Manager about the incident and at the end she says, "hope you will give us another try".
Well, we did, and here you go... we had a reservation @615pm inside, with a note on the reservation for a table not a booth. We showed up at our reserved time and the host preceding to take us to our BOOTH. Mentioned, we requested a table. We walked back up to the host stand and she looked at our reservation and I asked, "do you see my note?" She replied, "yes I do". What good is a note if no one reads it? Anyways, the other female at the host stand kept looking around for a table, and then proceeding to ask, if we were ok sitting outside. Sure, not our first choice but ok. Don't really understand why as there were tables visibly available, but again, whatever. Again we walked to the back-again-to be seated outside.
Once seated, it was literally 12 min before anyone came over and it wasn't our waiter. It was the guy bringing our water. No waiter/waitress to speak of. Another table were seated at the only other table outside (one table of about 8 people, us-party of two, and then the other table with three. They were seated after us. Their waitress came out, greeted them asked them for their drinks looked back at our table and that was it. Again no greeting, no waitress. Another 15min go by and the same guy with water brings out bread to which we said, is a waiter going to come out. It was nearly 30 min and no waiter. That is completely unacceptable.
I mentioned to him this is strike two and he can go up front with my husband to speak to the hostess, we are leaving. He was nice and apologized, not his fault, but...
Husband walks up front not very happy gives a piece of his mind to the hostesses who were trying to tell him to not curse, really, we were sitting there nearly half an hour and no waiter, yeah, we were not happy.
And yes, we walked out and happily went to another establishment with MUCH better service with respect of their patrons.
Too bad, Larsen's used to be good, but the last two, and FINAL time, the service SUCKS.
Larsen's, learn how to service your patrons before these bad reviews become the demise of your restaurant.
For us, we are done with them. There are SO many steakhouses around; Holdren's, Mastro's, Ocean's Mastro, etc. Need I say more? Good riddance.