Las Casitas, A Belmond Hotel, Colca Canyon

We stayed at Casitas for 3 nights. Hotel is very beautiful and unique. Has amazing views at Colca river valley, very nice territory and spa. But that’s all the benefits. Rooms are old and poor. Staff is very unfriendly. Hotel has only one restaurant and the food and service there are just terrible! It’s impossible to have this kind of food and waiters at 5-star Belmond…. Looks like management has to do something with it or to be changed.

This property is a tribute to luxury and quality. It is expensive but well worth it. Each casita is 1200 sq ft complete with a private garden, fully stocked minibar, ample living and sleeping space and even a fireplace. You feel like you are in a private residential community and the remaining guests are your neighbors. The staff is very nice and they live near the premises so they are ready and happy to help. The manager is very nice. During our stay they had a small courtesy reception with drinks and a fire pit. The views are stunning and it is near the viewing point to see the condors. Breakfast is outstanding and plentiful.

I’ve stayed in a lot of nice places over the years, but Belmond Hotel Las Casitas really stands out. It’s honestly one of the best hotels I’ve ever stayed at.||The setting is absolutely stunning—right in the middle of the Colca Canyon, surrounded by dramatic views in every direction. The property itself is incredibly well-kept and just beautiful. You feel like you’re completely tucked away from the world, which is exactly what we wanted.||Our casita felt like a little home of its own. Super cozy but still luxurious, with everything we could have needed: a fireplace we used every night, a private hot tub with a view, and even an outdoor shower. It was private, peaceful, and incredibly relaxing. Waking up to that view every morning felt like a gift.||Everything about the place is designed to help you slow down and recharge. It’s quiet and calm—no traffic, no noise, just the sound of birds and the occasional breeze. If you need to reset and get some energy back, this is the place.||Food & Spa||The food was fantastic. Everything we ate was fresh and full of flavor, and a lot of it comes straight from their own organic gardens, which you can actually see on the property. You can tell the ingredients are high-quality and that the kitchen puts real thought into every dish.||The spa was another highlight. We had great treatments that left us feeling completely relaxed. Afterward, we did a short spiritual experience led by one of the therapists—it was something different, and really well done. Not cheesy, just calm and thoughtful.||Daily Activities||There are small, nice touches during the day too—like helping feed the alpacas and llamas in the morning. It’s optional but fun, especially if you’re an animal lover or just want to start the day doing something a little different.||Service That Makes the Difference||What really made this stay unforgettable, though, was the service. Every single person we met was warm, welcoming, and genuinely cared that we were having a great time.||Diego, the concierge, was amazing—he helped us plan our hiking and gave us useful tips we wouldn’t have known otherwise. The general manager checked in with us a few times during our stay just to make sure everything was going well. You could tell he really wanted to make sure guests were happy.||At the restaurant, the staff were just next-level. One night, our waitress sang for us after dinner—something we didn’t expect but that made the night really memorable. And the attention to detail was incredible. One morning, I grabbed some cereal from the buffet, and by the time I sat down, a spoon had already been placed at my table. It’s the kind of thing you don’t notice right away, but it sticks with you.||It felt like everyone there loved their job and took pride in making guests feel special. That’s what really set this place apart for me. The people make it more than just a nice hotel—they make it an experience.||Final Thoughts||This is the kind of place that stays with you long after you’ve left. Between the scenery, the peaceful atmosphere, the great food, and the truly amazing service, it was one of the best travel experiences I’ve ever had. I’d go back in a heartbeat and if I could, I would rate this 7 out of 5.

A real gem for a getaway for a few days and be pampered by luxury plus the many hiking trails. The individual lodges are beautiful, spacious and full of amenities. The staff are super friendly especially Martha and Jose in F&B. It was also very nice of the GM to drop by on several occasions to chat and also to share his personal experiences of the region and activities. The only minor blink is our room became smoky when we used the fireplace; we suspected it was a partly blocked chimney. Apart from this, a highly recommended stay.

Las Casitas is truly a hidden gem in the heart of Colca Canyon. The breathtaking location, nestled within the stunning canyon landscape, is matched only by the warmth and excellence of the staff. Their exceptional service truly made us feel at home (if home was a luxurious five star hotel!), with every staff member greeting us by name and going above and beyond to ensure we had a great experience. The entire staff at the resort is incredible, and it’s clear that the culture of genuine care and attention comes directly from Tilak, the manager. His passion for the resort and commitment to excellence shine through in every detail, and he oversees everything with such grace, ensuring every guest has the most extraordinary experience. Special thanks to Americo for the warm welcome and seamless coordination of all of our activities, Allheli for the best massages and thoughtful care, Naisha, Elizabeth, David, and Alejandro for making every meal in the restaurant delightful, Filipe for being an excellent driver and spotting Condors for us, and Elmer for the unforgettable horseback ride through the canyon. This stay at Las Casitas has truly made us fall in love with Belmond, and we cannot wait to return.

Las Casitas is truly a hidden gem in the heart of Colca Canyon. From the moment we arrived, it became clear that this beautiful property would be a once-in-a-lifetime experience. The breathtaking location, nestled within the stunning canyon landscape, is matched only by the warmth and excellence of the staff. Their exceptional service truly made us feel at home (if home was a luxurious five star hotel!), with every staff member greeting us by name and going above and beyond to ensure we had a great experience. ||||It’s the little details that elevate this hotel above a typical five-star resort—like the adorable llama-shaped hot water bottles placed in our beds at night, and the immaculately maintained property, where every corner is thoughtfully curated to perfection. ||||The activities offered here are equally exceptional—horseback riding through Colca Canyon was one of the most memorable experiences, and the hotel arranges trips to see the Condors, with fantastic local guides who make everything seamless.||||We were originally only planning to stay for two nights, but Las Casitas was so magical that we decided to cancel our trip to Arequipa and extend our stay. This hotel became the highlight of our mother-daughter trip, with a safe, luxurious and welcoming atmosphere. ||||It’s clear that the culture of genuine care and attention comes directly from Tilak, the manager. His kindness, attentiveness, and impeccable management are what make this place feel so special. He lives on-site and oversees everything with such grace, ensuring every guest has the most extraordinary experience. His passion for the resort and his commitment to excellence are clear, and they flow through to the staff, who evidence incredible pride and teamwork in all they do. ||||The entire staff at the resort is incredible. A few special shoutouts to those who made our stay unforgettable:||||• Americo gave us the warmest welcome and tour of the property, and expertly coordinated all our activities—from horseback riding to transfers for our arrival and departure.||• Allheli in the spa gave us the best massages we’ve ever had. Not only did she provide exceptional service, but went above and beyond, sharing local traditions with us from her hometown near the hotel and even making homemade aloe when we got sunburned, showing us just how deeply she cares for her guests.||• Naisha, Elizabeth, David, and Alejandro in the dining room greeted us with genuine warmth and kindness every time, making each meal a truly delightful experience (as well as the wonderful food)||• Filipe, our driver, went above and beyond to help us spot many Condors when we visited Cruz de Condor—he made sure we didn’t miss a moment of this incredible experience||• Elmer took us on a beautiful horseback ride through the Canyon. His warmth and expertise made the experience truly wonderful.||||This stay at Las Casitas has truly made us fall in love with Belmond, and we cannot wait to return.

If there was a 6 star given out, Las Casitas would get it. Huge lovely accommodations that will pamper you. The heated dipping pool was a welcome treat after seeing the beautiful condors. The quality at the restaurant was top notch.

Loved our stay here. The location is very relaxing and the food was so fresh. They have their own vegetable garden and it makes the food delicious. We did some of their experiences which were extremely fun. Definitely recommend the horse back riding. They also had a baby llama that you can feed.