John D.
Yelp
Second time I ate here. The churrasco (steak) is definitely the well-known, star of the show here. At $37 it's a bit pricey, but for steak and the amount that you get, it's more or less a fair price. It comes out on a sizzling plate with lime and onion, and the red and green sauces they put on the table are great. I usually put those on top of the steak. The steak is cooked wonderfully (I asked for mine medium and was given to me as such) and is tender and delicious, and good size portion. The rice and beans were good, but nothing special, and same goes for the maduros I got too.
Definitely a couple of annoyances as well, that almost brought this down to a three star review if not for the overall food, ambiance and overall service that kept it at four. If it gets busy here, you can be waiting for a bit, and the wait and reservation system seem a bit disorganized (this was my experience the first time I came here). They don't give any chips or bread to start. Not a big deal, but would be nice to have some chips with the sauces they put on the table as a starter or while you're waiting to put your order in. We were initially going to order fish (the flounder and snapper), but the waitress told us it would be about an hour to make. I appreciated the heads up, but why would it have taken an hour?
It seems like they don't serve tap water, as when I asked for "just water" they gave me bottled water and charged for it. Having to buy bottled water and not having the option of just water in a glass with the meal is a pet peeve of mine. Just bringing a water bottle out without mentioning that they only have bottled water comes off as grubby and not to mention (I could be wrong about this), I don't even think they can even do that.
Finally, when the check was brought, it wasn't mentioned that there's a fee to use a credit card. I say this again (although from a different experience), if I would have known they charge a credit card fee, I would have used cash on hand instead of paying more for no reason. Restaurants have been doing this more and more lately, and I don't think it's right that the consumer is responsible for a fee to allow the restaurant to accept your money. Anyway, that's my little rant on what grinds my gears.
Overall a good experience besides those nuances, and although I won't be a regular here, I'd likely come back prepared this time if I'm in the area and craving churrasco.