Mary S.
Yelp
Ordered 2 specialty pizzas, salad and garlic bread sticks for guests at my house. 1 pizza was a special order with NO Pepperoni (the other was full pepperoni, so we ordered one with none). I ordered through Slice. When the order was picked up, the restaurant was almost empty. Nobody helped us, and stood there like deer in a headlight when we walked in. The place was empty, but fully staffed with too many bartenders and wait staff, but still nobody helped.
Got the order home, and found they had put pepperoni on the one pizza... needless to say, I had to scramble around to find something else for my guest to eat. Very embarrassing, to say the least! The pizza itself was very substandard as well.
I called the restaurant (got hung up on, then blocked) to get some kind of refund in which I was told they were very busy, and to call Slice and they will call them to process a refund. Mind you, I wasn't asking for the whole dollar amount. Just something because it was a special order. Well, they offered me 5% which equaled to about $5 off an order over $80. I did not accept it, due to my now inconvenience and embarrassment with my guest. Slice then called them back to ask for $10 off my order, in which they obliged. Thank you.
Unfortunately we will not be going back. The flavor itself was enough for me. It was just "okay." Wasn't worth the 4.8 stars on their website.